The hotel is nestled beautifully into the hills at the NE edge of Tucson. Stroll around on its paved paths, pause to feed the fish in the pond, and climb up to the waterfall and you'll really get why Lowes Ventana Canyon has won a number of awards for its gardens and its integration with a natural setting. It's beautifully set into its surroundings.
My wife and I stayed here for a week in late November to escape from cold weather further north. We were impressed with the uniformly high quality of the food, the selection, and the service in the main restaurant. We ate breakfasts there daily, lunches frequently, and dinner once. We did find ourselves at a loss to figure out on which days the breakfast buffet was served, but in the end we were able to get what we wanted from the menu for about the same price.
The concierge was very helpful, giving us ideas on where to hike and bike. We arrived just after a cold snap in November, so we didn't try out the pool. Not many others did either, but every morning at six there was someone out there sprucing it up for the day.
Our room was a good size, comfy, clean, and well furnished, though it seemed smaller than those depicted in photos of the place. And a bit darker, too. Marble floors in the bathroom and a sort of double tub gave that space a feeling of luxury. The coral colored walls in the room added a sense of richness, but there was some curious dirt on the ceiling.
We were charged for drinking two or four pints of Fiji bottled water that were absent the room when we arrived, but the desk clerk graciously removed these from the bill when we objected at checkout. We found internet service to be intolerably slow, especially since it was an add-on expense. And our room was just at the edge of feeling a bit threadbare in places. Also, there was a darkness to our room and to many of the common areas that I'm sure really makes sense in the middle of summer, but it can feel a little oppressive on cool, short winter days. In a cheaper hotel, these would be quibbles, but this is a five star resort.
We got a reasonably good rate and are very glad we stayed there. We will recommend it to friends. Next time we visit Tucson and stay in this part of the city, however, I think we might try the Westin.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC