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Embassy Suites Tucson Paloma Village – reviews, photos

3.5 of 5
3110 East Skyline Drive, Tucson, AZ 85718
Hotel amenities
Embassy Suites Tucson Paloma Village
Ranked #7 of 122 hotels in Tucson
4.5 of 5 stars 147 Reviews
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147 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • Pool area(6)
  • Happy Hour(6)
  • Friendly and helpful(4)
  • Front desk staff(4)
  • Great stay(3)
  • Room service(3)
  • Full breakfast(3)
Traveller rating
    86
    48
    9
    3
    1
Only show reviews for Family (46) | Couples (57) | Business (19)
Date Rating
Albany, New York
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Can't be beat!”
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

What can be said: a virtually perfect hotel, in a perfect location, in my favorite place in the United States. Staff are wonderful. Rooms are in perfect condition. My only complaint was the room I had was adjacent to an entrance. (The check in person tried and tried to change our room, but because they were virtually sold out, none were available.) From the living room of the suite one could hear the door open each time someone came in...BUT....I did not hear this noise from the bedroom.

February seems to be Ultra High season in Phoenix, I think because of the annual Gem and Mineral show. The cost of the suite is almost the highest I have ever paid in the US ($255), but even at that cost, I strongly recommend this hotel if you have a reason to be in Tucson.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mark W about Embassy Suites Tucson Paloma Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jzelkin, General Manager at Embassy Suites Tucson Paloma Village, responded to this review
6 April 2012
Response: Dear Mark W,
Thank you very much for your comments about our hotel. I apologize about your suite being so close to the entrance and that resulted in some noise issues. We look forward to seeing again if your travels bring you back to Tucson.
Sincerely,
Jeff Zelkin
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Pittsburgh, Pennsylvania
1 review
2 helpful votes 2 helpful votes
“Great Hotel with excellent staff”
5 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

We stayed at this hotel for a business trip. This is our third year staying there. Everyone at the hotel is so friendly and they go out of their way to make sure to meet all of your needs. The manager, Eddie, is always smiling and ready to help with anything. They offer a complimentary breakfast and a manager's reception in the evening with complimentary drinks. The property is extremely clean and well maintained. It is situated in the Catalina Foothills - an awesome sight! We already made our reservations to stay there again next year!

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Linda T about Embassy Suites Tucson Paloma Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jzelkin, General Manager at Embassy Suites Tucson Paloma Village, responded to this review
6 April 2012
Response: Dear Linda T,
Thank you very much for your comments about our hotel as well as your loyalty as a returning guest for the last three years. That means a lot to our team. We are extremely pleased that you find the staff so friendly and that you enjoy all the amenities we have to offer. We look forward to seeing you again next year.
Sincerely,
Jeff Zelkin
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Lapeer, Michigan
Senior Contributor
23 reviews 23 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Awesome stay”
5 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

While visiting our son in the Air Force, the Embassy Suite our home away from home for the Thanksgiving weekend. Was a beautiful hotel & staff was exceptional, All staff met you with a smile and hello. At check in, we met Brian, very helpful & made a great first impression for himself as well as the hotel. He let us know right away all the fine amenities that we could expect from the hotel and staff. And I have to say was the best we've had while staying at an Embassy Suites. Evening manager's reception was awesome, offered beverages, snacks, games and great conversation. Rooms large, clean, comfortable. Loved the large 3 person shower. Great views of the mountains. Close to shopping, hiking, restraunts. Won't stay anywhere else when visiting our son in Tucson. Have recommended it to may friends and family already. Thanks to everyone for making our stay so wonderful and enjoyable.

Room Tip: not sure there is a bad room, all have balconies, some face the mountains, some the pool area. gues...
See more room tips
  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by sissybabe for Tucson
Ask sissybabe about Embassy Suites Tucson Paloma Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jzelkin, General Manager at Embassy Suites Tucson Paloma Village, responded to this review
13 January 2012
Thank you very much for posting your comments on Tripadvisor regarding your stay at our hotel. We are so delighted that you enjoyed your visit and look forward to seeing you again the next time you are in Tucson!
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UK
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Great staff but poor building design.”
3 of 5 stars Reviewed 7 January 2012

We stayed at this Hotel over Christmas . The breakfast was good and the staff were friendly and efficient. One niggle is the lack of internet in the rooms .
The main problem for me is the design of the rooms as the aircon units seem to resonate and the bathroom fan is on constantly creating quite a high noise level in the bedroom . This is a shame as it kept me awake, perhaps I am particularly sensitive to noise and others may not be affected.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask CanardUk about Embassy Suites Tucson Paloma Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jzelkin, General Manager at Embassy Suites Tucson Paloma Village, responded to this review
13 January 2012
Thank you for taking the time to post a review of our hotel on Tripadvisor. I was happy to read that you enjoyed the breakfast and found our staff to be friendly and efficient. I would like to apologize for the noise level in the rooms and for the wired only internet in our suites. We are currently working on replacing the current system and adding wireless internet. I hope you will consider our hotel in the future the next time your travels bring you to Tucson.
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Houston, Texas
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Great Property, great location, great price...Best in Class!”
5 of 5 stars Reviewed 6 January 2012

Nothing negative to say. Lovely hotel, nice upscale location, AWESOME breakfasts and managers reception. Helpful staff and nice rooms. Only negative would be the pillows...all down filled and I hate down but other than that it is a perfect place for a family exploring the Tuscon area. Rates were also cheap bc it was over the holidays but I have never stayed at an Embassy suites and felt ripped off for the price vs. solid consistent quality! If you have a family Embassy Suites can't be beat. I stayed at Holiday Inns in other towns on this trip and they were pretty weak and charged a lot more for their tasteless breakfasts and insipid service.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Blink5 about Embassy Suites Tucson Paloma Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jzelkin, General Manager at Embassy Suites Tucson Paloma Village, responded to this review
13 January 2012
Thank you very much for posting your comments on Tripadvisor regarding your stay at our hotel. We look forward to seeing you again the next time you are in Tucson!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Embassy Suites Tucson Paloma Village

  • Embassy Suites Tucson
  • Tucson Embassy Suites
Address: 3110 East Skyline Drive, Tucson, AZ 85718
Price range (per night):* INR7,829 - 10,457

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