We were looking forward to our stay at The Golf Villas - looking forward to a 1-bedroom villa, with laundry facilities, and being able to unwind for 3 days, before heading to California for the rest of our trip.
What we got was disappointing. Firstly, let me say, that the villa is nice and big - plenty of room. They put us in a 2-bedroom villa, so we had plenty of room. The washing machine and dryer came in handy, after a week of travelling. Be warned, they don't do housekeeping for stays under a week, and the front desk is only available till 6pm each day, so don't have any problems after 6!!
That said, how hard is it for hotels to do the basics well? Not a good thing to walk in to the room, and find the following: hair in the shower, soap scum around the bath, dirt on the carpet, and sadly, not a great view. The website makes out that you can see the mountains, all we saw was a golf course and more villas.
We complained to the front desk, and they moved us, but the room we got moved to was obviously being repaired, because there were things all over the place - rags, screws, etc - and it was even dirtier than the first place. We moved back to the first one!!
On our second night, we arrived back around 8pm only to find that our swiper cards didn't work. Both of them. Even worse, the office closes at 6pm each day, so we had to call their security, and wait 20 minutes for them to arrive. Fortunately we met some nice people who let us use the phone in their unit to call the front desk after hours number, otherwise we would have had some trouble calling without a phone!
After that experience we left a day early. Enough was enough.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC