I was in town for meetings and the company put me up at this hotel. The location is excellent-practically next to the Dunkin Donuts Center and walking distance to Trinity Rep.
Rooms are spacious and bathrooms are clean and up-to-date w/granite counters, rain shower head and two kinds of soap. My room had a large desk and plenty of outlets for charging a laptop and phone. The hotel has a pool and a business center with two computer terminals and a laser printer. Rooms do not have a mini bar or fridge. There are ice machines on every other floor of the hotel.
Food options are limited. There is one restaurant off the lobby serving breakfast, lunch & dinner. A 24-hour shop is managed by the concierge and has bottled water, soft drinks, candy and snacks (no sandwiches or full meals). There is a Starbucks attached to the building, but you must either go outside or through the restaurant to access it. It closes by 6pm.
However, you are very close to all the excellent restaurants in Federal Hill. Ask the bellman for a recommendation and he may just hook you up with a discount! The hotel also offers a free shuttle for local trips.
The staff was very professional and friendly. No request was too big or too small. Staff can make or break a stay, and this team definitely made my quick trip a good one.
Room Tip: I don't recommend the 3rd floor unless you are a smoker. As soon as the elevator doors open you...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 February 2012
We are pleased to hear that our staff made your stay an enjoyable experience. We make all requests large or small a priority. Our Concierge staff is one of the best in the City as they are familiar with everything DT Providence has to offer.
We are glad that you were able to take advantage of all the hotel had to offer, and thank you for commenting on your experience. We look forward to hosting you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC