I have been staying at this hotel for over 20 years each Christmas Eve and Christmas Night. Wyndham took it over 6 moths ago> I would assume with a new owner, there would be improvements. Loosk like the only thing they did was replace the hall carpets. We like it for its location, free parking and its melancholy but soothing views of the Providence Harbor. We don't like its thin walls. This time, we really didn't like the whole place. I would think with new owners, the whole atmosphere would change and the staff would be refreshing. Maybe my folly. I could still hear other conversations and the room was dated but the bed and room were comfortable and clean. The kicker that makes us question if we will come back was the Christmas morning breakfast. Althought it appears they kept the old staff as we recognized the server from previous years, they just didn't care about quality or service. Eggs Benedict came without meat and was cold. The server said they were out of canadian bacon when this was brought to her attention. She said the meal would be on the house, but we weren't looking for that. We were looking for a hot, decent meal. We never saw her again after she brought my husband the (cold) sausage subsititute he had to ask for. It made us question the whole quality control of the whole place.
- Radisson Providence
- Providence Radisson
