I was going to send my comments directly to Marriott, but could find no way to do that on their website, so here we go...
First, let me say that all the staff I encountered at this hotel were very nice. My room was inhabitable, but far below usual Marriott standards. Old furnishings ('80's vintage?), stains in multiple places, a door with a jiggley latch and a gouge on the front (as if someone had tried to kick it in), an extraordinarily loud heater, hair in the bathtub and on one of the (supposedly clean) towels, and a tissue box with only 6 tissues in it (and no refill). That said, I slept well. Maybe the heater drowned out noisy neighbors!
Not terrible, but "motel quality", which is not what I expect when paying Marriott prices.
- Marriott Providence
- Providence Marriott
