I'm surprised at such favorable reviews. We don't generally pick motels, and this reminded me why. On one side is the parking lot, the other side, the main road to the park. To call this a view, you'd have to be willing to overlook the commercial strip out. I wish we had found a more scenic spot. Room was very tight for 2 adults and 2 teenage boys (though we picked the room for 4). We got creative stacking on the desk and the corner closet unit (can't call it an armoire, though it was the spot to hang clothes.) If the TV hadn't been so giant, might have been able to use the dresser. Tiny bathroom (tough to close the door, small) with the sink in the already tight living area. To get air we had to open the sliding door to the balcony, which meant lots of light and noise.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 November 2011
We're sorry this guest had problems with their room at our motel. Unfortunately, we can't meet all the needs of everyone. Yes, we do have a lack of storage when people have a lot of things, which often happens with two adults and two children on a longer trip. I have addressed these problems in earlier responses, about the limitations of the design we inherited when we started managing this property. Although we have done a lot to try to mitigate the problems, there are just some things we have to live with.
It all boils down to what the guest really needs and expects, and do we have what they need. For those traveling with a lot of luggage and looking for a spacious room for 4 people, they may be better to keep looking for another property. As evidenced by so many positive reviews, what we do have meets the needs of many people, and perhaps more of those are couples traveling lighter in the luggage department.
A person can always call the motel directly and ask questions about the rooms, the storage and the size of bathrooms, plus the location. We know we cannot please everyone, so we are happy to help people find a place if our motel does not fit the bill of what they are looking for. Our main goal is to help people have a good stay in Estes Park.
Thanks, Jay Grooters, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC