We would highly recommend the Lake Shore Lodge for any special event or group dinner.
We were a little anxious having to plan the rehearsal dinner for our Son's wedding completely through phone conversations and emails since we live in a different state.
Meghan the event planner was so very helpful with menu planning and made sure that everything was exactly as we discussed even down to the smallest detail.
The Mezzanine room was perfect and the food and service were excellent.
The staff (Anne, Janice and Dianna ) were professional, friendly and very accommodating)
The whole experience was everything we expected and more.
Thank you to all !!

It's a rather soulless hotel, but the bed was comfy and it was a good view. The food in the restaurant was ok - big portions, but not especially tasty - but the service was excellent. There's a pool and a hot tub, too. I'd suggest it's ok if other places are booked or you're fans of large hotels.

Every time I think about this hotel, I turn red. They overcharged us for our room, especially since they knew that we were in town for a wedding that was at their hotel. We were supposed to get a "special rate" for the event. They told us that the special room rate block of rooms were sold out. They weren't. This was a small wedding, and we knew the guests. Our dirty and outdated room had a view of a retaining wall. The hair dryer in the room didn't work, so I went to the front desk for another one. It took the clerk 10 minutes to tell me that he gave the last spare one out minutes before I showed up. On top of that, the clerk was rude. Asking why I didn't have my own hairdryer was not acceptable to me. Thankfully we were only there for two days. Rudeness and taking advantage of customers is completely uncalled for.

We had traveled to Estes park for a conference. The Lake Shore Lodge Mountain Hotel is a beautiful building. There are many spectacular views. We did not get one of those views. Our room was a basement (listed as first floor) with a view of the parking lot retaining wall. We complained to the front desk upon registering and were told the hotel was full and nothing could be done. We were also told that we should have been advised about the room when we originally made our reservation. We were not advised bout that and had booked early for the conference, so my feeling is that there should have been no excuse. Those room should have been the last ones given out. To be fair, the room was clean and in good condition, but a basement view is pretty bad. The one night I chose to eat in the bar, I was ignored for about 10 minutes while the bartender played with the cash register. I got annoyed and left , and upon returning later was informed they decided to close the bar early, because the hotel was full for the conference. This is pretty short sighted in lieu of the fact that many of the attendees would be looking for a night cap when the conference ended, and would have to go out to get one. The difference between a good facility and an average one is in the details. That is why I gave this hotel an average rating.