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Quality Inn & Suites Downtown – reviews, photos

2.0 of 5
411 McKnight Ave NW, Albuquerque, NM 87102
Hotel amenities
Quality Inn & Suites Downtown
Quality Inn & Suites Downtown
Quality Inn & Suites Downtown
Quality Inn & Suites Downtown
Quality Inn & Suites Downtown
Quality Inn & Suites Downtown
Ranked #41 of 145 hotels in Albuquerque
4.0 of 5 stars 50 Reviews
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50 reviews from our community

    Trip type
Traveller rating
    17
    14
    4
    8
    7
Date Rating
St. Louis Area
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
“Nice accommodations but not so nice location”
3 of 5 stars Reviewed 1 March 2011

We were just traveling through and I always try to stay at a one of the Choice Hotel locations whenever possible. I had made these reservations in advance online and thought from all of the hype on their web site that this would be a safe place to stay. Once we arrived I knew I made a bad decision. This motel is located in a less than desirable part of town and my wife was not in favor of spending the night. However since I had booked on line I didn't have the option of canceling without losing the entire amount that would be charge to my credit card. So we stayed but we didn't venture far from the motel and all I can say is all ended well and the accommodations were very nice and the staff very friendly and helpful.

  • Stayed February 2011, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask lonconsult about Quality Inn & Suites Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbQuality, General Manager at Quality Inn & Suites Downtown, responded to this review
6 May 2011
Thank you for taking the time to complete the survey! We are located one mile North of downtown Albuquerque and adjacent to I 40.
We apologize than you did not feel comfortable with the location.
We also offer a free shuttle that would have took you to any location within 5 mile radius
Thanking you Hash Patel GM.
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Van Buren, Arkansas
1 review
1 helpful vote 1 helpful vote
“Friendliest + most convenient motel I have stayed at in a long time!”
5 of 5 stars Reviewed 2 February 2011
1
person found this review helpful

All the staff members from the front desk to the shuttle were as nice as they could be and made sure my time there was the best it could be.

  • Stayed January 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JanetLively about Quality Inn & Suites Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbQuality, General Manager at Quality Inn & Suites Downtown, responded to this review
7 February 2011
Thank you for taking the time to complete the survey! We really enjoyed your company and glad that you took the time to come down and chat with us. I am grateful to you for taking the time to share your experience during your stay. We wish you well on your travels and hope to meet again.
Hash Patel G.M. and all the staff.
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Wisconsin
Top Contributor
86 reviews 86 reviews
Reviews in 51 cities Reviews in 51 cities
56 helpful votes 56 helpful votes
“A great bargain”
4 of 5 stars Reviewed 30 January 2011

Great service...free shuttle to old town.. Pleasant checkin, rooms average but clean and comfortabbld beds. We are non smokers and had no issues with smoke...we had two rooms on 1st floor. The shuttle service here will take you anywhere within 5 miles of hotel, Hotel is in warehouse type area but about 1 mile to old town., Two queen bed room for $55.

  • Stayed January 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ednat7 about Quality Inn & Suites Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbQuality, General Manager at Quality Inn & Suites Downtown, responded to this review
2 February 2011
Thank you for taking the time to complete the survey! As General Manager myself and my team are pleased to hear that our services helped you enjoy your stay!, I am grateful to you for taking the time to share your experience during your stay. Have a great day and we look forward to seeing you again
Hash Patel G.M.
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Naperville, Illinois
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“very disappointing”
2 of 5 stars Reviewed 28 January 2011

The hotel is in an industrial/working part of town. We never felt totally safe outside. The 1st room we got was located in a dark hallway where 2 of the hall lights were non functional. The elevator was of industrial quality with cracked linoleum floor,carpeting in hallways and rooms worn out. The most basic cheap looking and feeling furniture in room. Very old fashioned TV.
Staff was friendly and did their best., but there are much better values in town for about the same price.

  • Stayed January 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MoMoMonique about Quality Inn & Suites Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
Top Contributor
111 reviews 111 reviews
Reviews in 65 cities Reviews in 65 cities
55 helpful votes 55 helpful votes
“I Wouldn't Stay There Again”
2 of 5 stars Reviewed 22 December 2010
1
person found this review helpful

This hotel was pretty cheap and right off I-80 but I was not comfortable there - it's in an industrial area north of downtown - there were very few customers there and the lobby and all halls were quite smokey. When we got there, we saw only a couple of customer cars - after dinner at 8:30 it was about the same. There were a few more when we left this morning but it was quite empty.

It has a big sign up against the freeway with a neon sign showing the nightly rate - which last night was $59.99. We paid $5 less as AARP.


We were given a room on the third floor (out of four floors) way in the back next to the freeway off ramp - it was quite noisy - I asked for another room - was given one on the second floor looking out over the roof of the front door - it was littered with debris and a bent up/broken screen. The first room had torn furniture - this room was threadbare but not torn. The room was quite large but barely furnished and the furniture was knicked and worn. This morning the smell of cigarette smoke in the halls was overwhelming.

The "no smoking" designation had been ripped off our door and most of them on the hall.

Just something off here - we vowed to avoid Quality Inns after this one - the standard of quality varies too much. What was amazing to me was that it was showing one star AAA rating - I don't think it should have had even that.

But it is an economical place to stay.

The bathroom was very small but clean. The bed was ok. I was decidedly uncomfortable about my personal safety and the safety of the car which had a lot of stuff in it for Christmas.

It all worked out - the desk clerks were helpful.

  • Stayed December 2010, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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See 3 more reviews by Bensus for Albuquerque
Ask Bensus about Quality Inn & Suites Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbQuality, General Manager at Quality Inn & Suites Downtown, responded to this review
2 February 2011
We apologize that you had an unfortunate experience. We are in the process of updating our room condition and hope that you will give us another chance? As General Manager, I do appreciate hearing from our customers as their comments are vital for us to continue improving our accommodations.

Hash Patel G.M.
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Additional Information about Quality Inn & Suites Downtown

  • Quality Inn Downtown
  • Quality Inn Albuquerque
  • Albuquerque Quality Inn
Address: 411 McKnight Ave NW, Albuquerque, NM 87102
Price range (per night):* INR3,523 - 4,138

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