We drove down from Denver to see the TOOL concery at the tingley center and stay at this hotel. As a person who works in Guest Services at a 4 diamond hotel in Denver this hotel was awesome. They treated us as if we were VIP's. Jan in the bar is a keeper. She was so sweet and even kept the bar open a little later for all the people returning from the concert. She gave us an amazing place to eat for brunch the next day. The desk staff was very helpful with directions and getting a cab. If you go to Albuquerque you should for sure stay at this hotel!!!

Ken

We're always delighted to be pleasantly surprised when we book a room online at a great rate. This visit was one of the better surprises!

The facility is relatively easily accessible from I-40, though about an easy mile on a main drag from the interchange. It's a few miles east of the I-25 interchange, so it was right along my route to Tucson.

The facility is one of the very tall full-service hotels that caters to meetings and conventions. While the exterior is not particularly up-to-date, the interior has clearly been totally remodeled.

The front desk staff was outstanding - both the registration person and the bellman.

Often, when the facility is advertised as "remodeled" you'll see beautiful pictures of the registration desk and lobby, but then find the rooms and halls to be woeful. In THIS facility, the remodeling was complete! While the registration area was attractive, there was a really cool open air business computer area with huge monitors at each station nearby. There was also a nice little wall-less lounge nearby the open . It seems like an area that would foster interaction among the guests.

The elevators were fast and smooth, another pleasant surprise in a facility with older bones. It almost appears as if the elevators had also been replaced or seriously upgraded.

The carpeting in the hallways had some frayed seams, but was otherwise in good shape. The big surprise was the room which was spacious and had also been thoroughly remodeled. We had a king room that included a decent desk area with a nice executive chair. There was a good, but slow-to-respond LCD TV, and a chaise-style lounging chair.

The room was very quiet, even though we were only on the 3rd floor. The king bed was comfortable, yielding a particularly restful sleep. Especially appreciated were the accessible electrical outlets on both sides of the bed - a great place to charge our cell phones.

The room was heated and cooled by an internal system instead of those noisy through-the-wall units. I always prefer the internal system and was pleased with this one, another contributor to a restful night.

The bath and shower were great. The bath door had a frosted glass panel instead of the usual solid slab door - a nice modern touch. Inside the bath was a nice makeup area, separated from the sink area, both with granite surfaces. The shower included the now-mandatory semi-circular shower curtain rod, much to my relief. The shower had an adjustable head with plenty of water. The water pressure was a bit excessive, though, unless you're a candidate for some dermabrasion.

We stayed on a Sunday night, so the restaurants within the complex were closed. Fortunately, the lobby area bar was open and they've got a nice sandwich and appetizer menu available. We had a nice burger and a drink in a relaxing environment.

I'd return to this Albuquerque Sheraton hotel in a heartbeat!

Hotel was very clean, service from all staff was wonderful, made me feel welcome and appreciated!

excellent food court--very kid friendly; great mall and restaurants within walking distance, very nice indoor pool and great workout facility; very helpful, available staff