The stay started out and finished great. The shuttle driver that picked us up from the airport gave us a quick overview of NM in the 3-min ride from the airport. He was very friendly. The check-in was seamless. The room was clean and comfortable. I had food from room service. Room service was prompt and tasty. The location was great. Very close to the airport (3 min ride) without the noise. I would stay again!

Hotel was really clean and room was very nice. The staff here are so friendly and helpful. This location has a 24 shuttle with super nice drivers. When I landed and called from courtsey phone it took about 3 minutes for the shuttle to arrive. I asked about the schedule for the driver upon check in and she said just show up about 5 minutes before you want to leave and he will take you back. Sure enough the next morning I popped on down and the shuttle was ready to go, he took me separately, even though a flight attendant was down there but she said she was waiting for friend and they would leave in 10 minutes. At any other location, you only get on the 1/2 hour service. I loved this feature. I also ate in the restaurant, the pasta was very good. I am a platinium starwood member and I would highly recommend for any business traveler. Even close to the airport, my room was very quiet for sleeping.

The wife, dog, and I stayed here during an interstate move. The location made it fairly easy to find, and it was the only high-end pet-friendly hotel in southern Albuquerque. All of the pet rooms are on the fourth floor. The pet deposit charge is minimal, but they do have a pretty ridiculous (three-page) release that they'll want you to sign. We just, uh, forgot.

The decor is very Frank-Lloyd-Wrightish, sort of a 50's-era take on ultra-modernity. Bed was nice but the bathrooms, while functionally fine, were sort of lacking in terms of style and size.

We ordered room service from the kitchen. While predictably not cheap, it arrived in record time and was quite delicious.

Overall, the staff was extremely friendly and helpful, the decor is attractive, the services are excellent, and the location was convenient for us.

I've stayed at this hotel several times under various ownerships, and the current Sheraton is by far the nicest - it's been completely redone. The room was attractive & clean & the bed comfortable. I thought the bathroom was a little cheesy & second class, though. But my main issue was with the thermostat. Although theoretically I could set it at any temperature, at 60 degrees it remained stiffling hot - it must have been near 80. And I had gone out to dinner & had it set at a low temperature for several hours! I finally figured out that if I simply turned off the thermostat it would be cooler, but I was sweating & wishing I had shorts & a tank top (in January!) before I figured that out. I was only there for one brief night, or else I would have notified the desk. This spoiled an otherwise good night's sleep.