We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Albuquerque at Old Town – reviews, photos

3.5 of 5
800 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly Sheraton Old Town Hotel)
Hotel amenities
Offers & Announcements
Free food and beverage credit
Hotel Albuquerque at Old Town
Hotel Albuquerque at Old Town
Hotel Albuquerque at Old Town
Hotel Albuquerque at Old Town
Hotel Albuquerque at Old Town
Hotel Albuquerque at Old Town
Ranked #16 of 145 hotels in Albuquerque
4.0 of 5 stars 316 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

316 reviews from our community

What travellers say about this hotel
  • Very nice(14)
  • Cafe Plazuela(7)
  • Q bar(5)
  • Room service(5)
  • Friday night(4)
  • Friendly and helpful(4)
  • Front desk staff(4)
  • Parking lot(3)
  • Good food(3)
  • So comfortable(3)
Traveller rating
    166
    83
    38
    14
    15
Only show reviews for Family (59) | Couples (108) | Business (104)
Date Rating
60662
Senior Contributor
30 reviews 30 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Great hotel in a good Old Town location.”
4 of 5 stars Reviewed 12 February 2012
2
people found this review helpful

Very scenic hotel. Unique asthetic for a good value. The location is great to walk to Old Town and browse around. Also some good walking/running trails nearby and the staff was helpful is giving directions. Overall staff was friendly and helpful. Gorgeous, spacious rooms. Q Bar on site is lively and fun, and it is connected so you can walk. A winery in walking distance for some tasting and a great meal. The hotel is near the airport and easy to find.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by juddmd for Albuquerque
Ask juddmd about Hotel Albuquerque at Old Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon Lente, Manager at Hotel Albuquerque at Old Town, responded to this review
14 February 2012
Thank you for your positive comments. Hotel Albuquerque is in a great location and I'm glad that you were able to take advantage of the nearby attractions such as the walking trails and winery. Old Town is the best and the cultural experience it offers is truly what New Mexico is all about. We portray many of those traditions throughout our hotel as well.

Thank you for staying with us, we look forward to your return visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, DC
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Good, but excellent?”
3 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

In town for a conference, we stayed here because of the location. The hotel is good, with a decor that is quaint, if not overdone. You could film a Mexican movie set in the 40's in the cafeteria. The rooms are good, but with noisy window AC units. And my pet peeve: you have to crawl under the desk to connect your gadgets. Internet service is free, but unsteady. Food is good and staff are very friendly. So, it's good overall, but the Tripadvisor Certificate of Excellence at the reception ... Where did that come from? There is a case of ratings inflation

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Chocolatl about Hotel Albuquerque at Old Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
“Important”
1 of 5 stars Reviewed 23 January 2012

My stay at the hotel Albuquerque was the worst stay in a hotel that i ever had the hotel was dirty they don't accomadate handicap people what so ever the staff was very rude and the food made me sick

Room Tip: The holiday inn is way better i dont suggest staying at this hotel
See more room tips
  • Stayed December 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by selina g for Albuquerque
Ask selina g about Hotel Albuquerque at Old Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristelle Siarza, Public Relations Manager at Hotel Albuquerque at Old Town, responded to this review
27 January 2012
I apologize for the concerns you had during your stay at the Hotel Albuquerque at Old Town. We appreciate all feedback and i would be happy to discuss these items with you further. I can be reached by calling the Hotels main phone number. Regardless, we want you to know that your concerns will be addressed so that upon your next visit, we will more than meet your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“A Gem in Old Town Albuquerque”
4 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

We drive thru Albuquerque at least twice a year from AZ to MN and have never stayed in the area before - That may very well change. This hotel is fantastic: nice sized rooms, great hotel grounds, the staff was very friendly and helpful and the food in the restaurants was outstanding. What more could you ask for! BTW - Old town and the museums are within a couple of blocks are well worth the day. The hotel is located 2 blocks off I-40 and within a mile of the I-25 and I-40 intersection.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask PWM5322 about Hotel Albuquerque at Old Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ny
1 review
1 helpful vote 1 helpful vote
“Quite please.”
4 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

Stayed there for a wedding. Got there a couple hours before regular check in. The desk staff was great by getting us checked in early. Room was nice with a good view of Sandia mountains. Unfortunately the sound proofing was less than ideal. And the plumbing could use improvement. Getting shower temperature was a problem. If you're looking for night life the Q-bar delivers. Would stay again.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask gjrNy about Hotel Albuquerque at Old Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hotel Albuquerque at Old Town also viewed

Hotel Parq Central
5 of 5 stars 312 Reviews
Albuquerque, NM
Show Prices ABS:HotelCheckRates-d1901934?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Andaluz
4.5 of 5 stars 290 Reviews
Albuquerque, NM
Show Prices ABS:HotelCheckRates-d92752?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Sheraton Albuquerque Uptown
4.5 of 5 stars 386 Reviews
Albuquerque, NM
Show Prices ABS:HotelCheckRates-d98673?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 145 hotels in Albuquerque, ranked by popularity »

Been to Hotel Albuquerque at Old Town? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Albuquerque at Old Town

  • At Old Town Albuquerque
  • At Old Town Hotel Albuquerque
  • Hotel Albuquerque Old Town
Address: 800 Rio Grande Blvd NW, Albuquerque, NM 87104 (Formerly Sheraton Old Town Hotel)
Price range (per night):* INR6,207 - 11,967

Owners: What's your side of the story?

If you own or manage Hotel Albuquerque at Old Town, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Albuquerque at Old Town
Show the lowest price for this hotel (from our partners)
Show Prices