We've lost count how many times we've stayed here and for the most part it's been a good place to stay, including the time we were almost gassed to death by the front desk and a tour bus. The last two times there were both Saurdays, last of December first of January. Staff was great and the room was nice. Our only problem was the kickback at 5:30, eight to ten people in line and they were putting out five hot dogs at a time. This caused things to slow to a crawl getting anything. When you got dog the buns were solo old I tried to feed one to my dog and she wouldn't eat it. We ended up ordering from the pizza place next door (the was both times).

During a bus trip we stayed at the Drury Inn. It seemed like a nice hotel until
the morning of our departure. We were told to leave our luggage outside
our room, to be picked up by the valet service. When we got to the bus, we
discovered that our luggage was missing. A search of the hallways and
stairways was fruitless, except for the name tags from the missing luggage.

Someone had stolen the suitcase and left the tags in the stairwell.
The hotel promised to send us a cheque to replace the cost of our missing
belongings.

As I said earlier, this happened in Sept.2011. It is now Jan. 2012.
Still no word from the Hotel, or its Insurance Company.

My suggestion to travellers in New Mexico.

Don't stay overnight at a Drury Inn in New Mexico.

Our stay started out a little rocky since as we walked up to check in, a young couple who was coming out urged us to not stay here since they said this Drury was filthy. We decided to ignore them since we have had many positive experiences in the past with other Drury properties and it was rated high on Tripadvisor so we went through with our stay here.

Then at the check-in counter we were told they did not have the room type we reserved available.....even though we had it reserved months in advance and we are Gold Key members (and were staying for a week). We agreed to a different room but this was a little disappointing (and is the reason we quit staying at Best Westens since that used to happen to us all the time at Best Westerns, but apparently this is common across the industry).

I will sum up some positives and negatives below:

Positives
* lots of parking available and parking is free
* the pool area is nice, and the water temp was great one time but really cold the other time we used it
* the included breakfast and evening kick-back are a great value and allows saving some money on the trip
* they allow dogs, and it seems that almost everyone here had a dog (or two)
* good selection and decent food at breakfast time
* three free adult drinks at night is a nice touch
* the workers here were mostly very pleasant
* the location was good and made for a good home base for a week in Albuquerque
* close to many restaurants (we especially liked Pappadeaux)
* free pop and popcorn after 3PM was a great idea and a nice value
* wireless internet worked fine


Negatives
* Check-in (as described above, our room reservation type was not honored)
* you will hear some barking, and there is dog hair all around (I dropped my fleece coat accidentally once and after picking it up, it was coated with dog hair, and we didn't have a dog with us)
* It gets REALLY busy at the 5:30 kick back, and some of the other people were cutting the line and elbowing their way in, so be prepared for that. We had the best luck going down at 6:30 or later.
* watch your step outside due to all the dogs staying here
* no convenience stores in close walking distance
* beds were extremely soft (may be a plus for some, but we prefer firmer)
* some of the food at the 5:30 kick-back was of questionable quality, and the hot dog buns seemed a bit off (old?)
* TV reception (cable I'm guessing) was poor. The Disney channel kept freezing and the voices were offset from the lips so it was difficult to watch very much. Other channels worked better though.
* doors are quite loud, so when others went in and out of their rooms on your floor you can really hear it


All in all it is a great value, and especially so if you have dogs. If you do not have dogs or have allergies, I'd avoid this place (maybe they have pet free rooms available, but we were not offered that, and there will be dog hair in the common areas anyway). This is a classic case for giving 3.5 stars, but since you can't do that on TripAdvisor, I'll go with 3 due to the reservation issues and the other items I mentioned. Thanks for reading.

This was our first stay at a Drury Inn and we're wondering why we never tried it before. This hotel had everything this family of four + dog needed at a reasonable price. Friendly service. Room was spacious and clean. No annoying "pet fee." Good breakfast. Nice pool.