Holiday Inn Express Hotel & Suites Midtown - Reviews, Photos - Good stay

zigazag33

Wales UK

Senior Contributor

21 reviews

Reviews in 12 cities

17 helpful votes

“Good stay”

Reviewed 12 February 2012

Stayed here with colleague when on business in Albuquerque in January 2012. Have stayed here three times previously and always found the hotel staff really helpful and pleasant. Rooms are spotless and well proportioned with coffee maker fridge and microwave, Laundry facility on site and also gym facility. Theres an Applebees directly opposite which is standard Applebees american fayre and good value for money. Hotel is near the interstate,
Standard Holiday Inn breakfast included with juices, muffins, cereal and hot buffet. A pleasant 'no nonsense' quiet hotel ideal for families and business people alike. There is a small pool although it was too cold to use when we were there

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29 February 2012

Dear Guest,

Thank you so very much for your kind comments about your most recent stay with us at the Holiday Inn Express & Suites Midtown. I am delighted that we have been consistent in providing you with a spotless guest room and helpful and pleasant customer care.

I will make certain to pass along your lovely comments to our terrific staff. Please come back and stay with us the next ime you are in town. We look forward to seeing you soon!

Please feel free to contact me if I may be of any assistance to you.

Kind Regards,

Shirley Snell
General Manager

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midwesterner3310

Lansing, Michigan

Reviewer

4 reviews

Reviews in 3 cities

1 helpful vote

“Nice hotel”

Reviewed 4 February 2012

We stayed here a few nights on the way to Phoenix. The staff is very friendly and the shuttle service is nice. We took the Rail Runner train to Santa Fe. The hotel shuttle dropped us off and picked us up. Also, took us out to the Bio Park and Zoo which is very nice. There is an Applebee's next door which is also convenient.

The rooms were pretty clean and it's conveniently located by the interstate.

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29 February 2012

Dear Guest,

Thank you so much for taking the time to write up a review of your recent stay with us. We very much appreciate your feedback.

I was delighted to hear that you found our staff very friendly and that you were able to utilize our complimentary shuttle service to take you to several area attractions. It's great to not have to worry about traffic and parking and just be dropped off and picked up- a real convenience to be sure.

Again, thank you so much for your nice comments. On behalf of the entire crew, we invite you to come back and stay with us the next time you are in Albuquerque.

Kindest Regards,

Shirley Snell
General Manager

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tedandlisa90

Claremont, California

Top Contributor

62 reviews

Reviews in 34 cities

169 helpful votes

“Ok, close to UNM”

Reviewed 13 January 2012

Holiday inn express- NM
We stayed here for a few nights while visiting UNM.
The location was good for our needs those days just a quick 15 min drive the University but for most travelers not really that close to the tourist area of Old Town.
The hotel is aged, even though it's been remolded and not really what we're used to when traveling, but the price was good.
The rooms are large which was a plus and the furnishing adequate but really nothing special.
We tried the pool one day and it was well maintained but again nothing special.
The breakfast in the mornings was subpar I would recommend eating elsewhere, but the service was good and the staff friendly and accommodating, Overall a good budget hotel close to UNM.

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2 February 2012

Dear Guest,

Thank you so very much for your review of our hotel. I am glad that you found our location convenient to the University of New Mexico. We are exactly six (6) minutes from UNM and also just nine (9) minutes from the Old Town area. Being in the Midtown part of Albuquerque, we have quick access to both I-40 & I-25 and all tourist destinations North/South and East/West. We like to say we are 15 minutes away from anything in town!

I was pleased to hear that you found our rooms large and comfortable and an overall good value. I was disappointed to learn that you felt our breakfast was unsatisfactory. We do provide a hot, all you can eat, complimentarty breakfast breakfast with fresh eggs, breakfast meat, biscuits and gravy, fresh pancakes, hot and cold cereal, fruit, yogurt, assorted bagels, breads, muffins and assorted juices and coffee. We do try to have something for everybody.

Thank you so much for staying with us. We would love to have the opportunity to host you again on your next trip to town.

Warm Regards,
Shirley Snell
General Manager

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Texasdomer

Houston, Texas

Senior Contributor

24 reviews

Reviews in 16 cities

19 helpful votes

“Average HI Express Hotel”

Reviewed 29 December 2011

If you are a fan of the HI Express brand, this is an average hotel in the chain. Rooms were fairly clean and of typical size. Great views of the mountains. Close to restaurants and shopping. Close to most attractions in Albuquerque. Breakfast is standard HI Express fare. Plenty of seating room. Lobby and the grounds are average but seemed clean. The staff was friendly and we did not have any problems. If the price is right it's a good deal for a place to rest your head.

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2 February 2012

Dear Guest,

Thank you so much for taking the time to write a review. I sincerely appreciate all of your honest feedback.

I was glad to hear that you found our hotel clean, comfortable with easy access to dining and shopping. I especially appreciated the very nice comments about the friendliness of our staff. We very much enjoy interacting with our guests and making sure that everyone is comfortable and enjoying their stay. I think our great service is what makes us stand out.

Please come back to see us the next time you are visiting Albuquerque. We would love another opportunity to welcome you back to our hotel.

Best Regards,
Shirley Snell
General Manager

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Michael C

Philadelphia, Pennsylvania

Reviewer

4 reviews

“great time”

Reviewed 23 December 2011

We went for a Bowl game and did not want to stay in the team hotel so we found this hotel. The room are comfortable and clean, but not over fancy. The staff is very friendly and responsive, we had a backed up sink which they took care of right away. there were breath taking views of the Sandia mountains from the room. The front desk staff is the best, most helpful, and friendly staff of any hotel i have stayed in. Late check out no problem, near to all the attractions in the downtown area wold stay here again and again.

Room Tip: ask for the back to see the mountains out of your window

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2 February 2012

Dear Guest,

Thank You! Thank You! Thank You! I was delighted to read your gracious review of our hotel and amazing staff. I would have to agree with you that they are the best, most helpful and friendly staff in town. I tell you, we ALL love what we do and it shows in the way our guests are treated and welcomed. I will make sure to share this review with our team members- it will make them proud.

I invite you personally to please come back and stay with us again on your next team trip. We will make sure and get you a nice, high room with a great view of the Sandia Mountains.

Thank you once again for your lovely review.

Kindest Regards,

Shirley Snell
General Manager

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Holiday Inn Express Hotel & Suites Midtown reviews

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