My husband and I had stayed for six months due to the location of his new job. The condos we stayed in where great and all the amenities where great as well. We had been renting monthly and where treated well up until my husband got laid off three days after paying rent. We live ten hours away so naturally, we wanted to leave ASAP and kindly asked Elaine that if there was something that we could arrange in terms of getting some kind of refund and she was extremely rude to my husband and kept asking why and complaining about how we should have told her in advance. Who would have known that he was going to get laid off? She took it very personal and just repeated herself over and over. She told us that she would keep us informed but she never did and instead, we had to call her and she always turned things around and made excuses. I would have thought that she would have treated us better and help us out in this unfortunate situation since we had been loyal customers for 6 straight months. Pretty shady and very disappointed. We are still waiting for some kind of refund.
- Villa Del Sol Hotel Corpus Christi
