are at this hotel. Our room was on the 10th floor and we had an awesome view of the water and marina across the street. Our room was huge and very clean but it was dated and could certainly benefit from some cosmetic updates to the curtains and carpet.
As noted in previous reviews, the hotel is very close to an outdoor bandstand which plays until 1:30am so don't expect much sleep until after that. As we were just below the breakfast floor, we were awakened very early ( around 5:00am or so) with the staff up there rolling their trolleys of food around in preparation for the breakfast crowd. Also be advised that they are planning to renovate that flloor and add a bar and restaurant by the spring of 2012. Many 10th flloor guests will not get a lot of sleep when that happens!
Chris at the front desk was helpful and friendly; Kelly (I think. Redhead with should-length hair) was much less friendly and seemed to delight in "high-jacking" us with some request as we were leaving in the morning. Perhaps she is not aware of telephones and messages.
Overall, we would return to this hotel.
Room Tip: Room tip: don't get your room above the 9th floor.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 December 2011
Thanks for leaving your review. I am very pleased to hear that you overall had a good stay. I will be addressing the issues with Kelly, that you have mentioned. It is not our intent to do anything unethical, and this will be addressed. I have also passed your compliments on to Chris. Thanks again for staying with us and hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC