Staff was friendly and helpful, but there were a lot of small problems that were just annoying when put together.
I drove in from the freeway service drive and missed the entrance on my immediate right. Driving back, I turned a corner and was met with a closed gate at the other drive. I was at first a little worried since I am a woman traveling alone, thinking the area might not be safe. When I looked at the situation the next morning however, I think the gate was closed to stop people from cutting through their lot.
The elevator is slower than molasses, and once it arrives, don't bother with the shut door buttons, because they do nothing. There is the usual don't use elevator in case of fire, use stairs, but there was no hint at where the stairs were, none of the doors in the area were marked and when I asked at the front desk, they said the stairs were at the far end of the hallway. <sigh>
The room has neither a fridge or microwave, which is not unusual at this class of hotel, but the ice machine only gave a few cubes and I wanted enough to fill a couple of water bottles. I tried again the next day and had the same problem. When I mentioned the problem at the front desk she said it had to be reset by unplugging it and plugging it back in. HUH? It worked fine after that, someone must have alerted housekeeping.
I noticed some white stuff on the rug between the two beds and at first I thought maybe it got there from something I brought in, but a quick check of the items that may have been responsible, showed them as clean and free of any debris. So IMO, that means housekeeping didn't vacuum, or at least not well.
I had to ask for hand towels. At the sink there were only two face cloths. That is unacceptable and there is no way that housekeeping didn't realize they only left face cloths. There were no hand towels in the bathroom, so it's not like they were just put in the wrong place.
The shower curtain was too short, and barely grazed the top of the tub, which led to a puddle on the floor by the toilet. I've never seen such a thing and regret not getting a picture of it.
I didn't go down for breakfast, so can't really speak to how good it was, but the breakfast room is VERY small, so I can only assume that it is very basic.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC