The hotel looks fabulous from the outside and is pretty on the inside until you go into the elevator or the halls. The carpet is very dirty and old and smells really bad. We stayed on the third floor and the carpet is a bacterial trap. The first room we stayed in was on the 2nd floor and it smelled like urine so we asked to be moved. We asked for a non-smoking room but kept smelling heavy smoke I guess through the ventiliation system. It was very frustrating. Also the pool wasn't kept up. We were there for a week and I saw the same cigarette butts and wads of gum right by the pool there the whole time. Our room's regrigerator stunk also. There was a huge crack in our bathroom mirror and a wad of gum under the sink on the floor which the maid never cleaned up. The shower curtain had a big rip in it. I had to leave a note for the maid to actually vacuum up the room. The breakfast had a variety of things but the doughnuts and muffins they served every morning were stale and tasted like they were a couple of weeks old. They were disgusting. Hotel is reluctant to give you things you ask for like extra towels or pillows. They questioned us every time as if we had to prove why we needed them. You think you are going to stay at a nice hotel when you drive up but it is a disappointment. "Don't judge a book by its cover" is true here. I would highly suggest you spend your money for a hotel where you know you are going to get a clean room with clean carpet.
- Hawthorn Suites Corpus Christi
