I booked the room online, one of those deals that if you pay now you'll get this really attractive low price, but you can't cancel. So if you can't make the trip you pay anyway. Well, we arrived a day early, I called ahead to see if I could check in; they had a room available so we went ahead and checked in... the after-midnight clerk spoke no English and I didn't speak his native tongue (Pakistan or India dialect). Needless to say it went down hill from there... we were placed in a non-smoking room (reaked of tobacco)on the 4th floor. When we finally made it to our room the door between the rooms was open. Luckily no one was in the other room, so we closed the door and tried to lock it... lock was broken. We pried a chair under the knob so it would be difficult to open. Then the front door lock was difficult to set... after some time we figured it out.
Went to take a shower, nothing but 2 hand towels... toilet didn't have enough water pressure to flush... showered anyway, drip dried, went to bed, pillowcases looked dingy.
The next morning I went to the front desk for my meal card and the clerk (Belinda) said she had some questions about my check-in, she said I was double booked... she was very pleasant, spoke English, and very helpful. If everything in the place had been as pleasant as she was I would consider going back...
However, the breakfast was great!!!
We did get some towels, but the toilet never flushed correctly. I seriously doubt I will ever stay there again!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC