We were unfortunate not to get a chance to read some reviews of this poor excuse of a motel before we stayed there. Frequently stay in super 8 and the standard overall of the super 8 is average and about right for the cost. However, this one is way below average. The motel is delapidated and outdated, not a major concern as we have stayed in several older motels. However this one is terrible, most of the equipment is broken or in a state of disrepair. The TV did not work, the toilet did not work, we ended up fixing it ourself. It may seem minor but one of the pillows on the bed was lumpy, essentially about ten years old and completely unusuable. Complained to management, women on desk said she would look into it, 20 minutes later nothing. Go downstairs to complain, she had appeared to have forgotten. Spoke to manager and apparently there were no other pillows free in the entire motel! A motel without spare pillows, rediculous, apparently they were on order. I said well that doesn't help us what are you going to do about it, nothing is the answer. Avoid at all costs, the hotel is falling down, the management although friendly do not appear to do anything about the problems and prey on the fact they are a super 8 located in downtown salt lake city. For the most part super 8's are average/good motels based on price/comfort ratio, however this motel is one of the worst if not the worst motel I have ever stayed in (out of about 30).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC