We stayed here for two nights and had an overall positive experience. The front desk attendants were very friendly as well as the staff working at Krewson's Cafe on the lower level.

It is also very conveniently located to various points of interest in downtown Salt Lake, and there are many choices close by when it comes to dining options.

I gave this hotel an average rating for the following reasons.

The hallways are poorly lit with really ugly fluorescent lighting and so are the rooms.
The carpets are really old, ugly, and need to be replaced. They are a really tacky floral design which I don't personally like. But in comparison to other hotels in the area, they aren't keeping up aesthetically.
The wallpaper in several of the hallways was peeling or was scraped off as if someone carelessly was moving furniture in and out and accidentally scraped it.
Many of the front doors of the rooms had large scrapes of paint coming off which is ugly and shouldn't be acceptable for a place in the hospitality business.
The shower ran completely ice cold for about five minutes until it warmed up. I had to turn it all the way on hot in order to get a warm shower.

On the other hand, there are some things that I liked about the hotel.

The room was spacious. We had a king bed, a wet bar with a microwave, and the bed was very comfortable.
Free parking.
A decent sized free breakfast with friendly waiters/waitresses.
An indoor pool, jacuzzi, and dry sauna.

The look of this hotel looks drab and old. I think they need to do some remodeling because the inside looks like the Golden Girls decorated it 20 years ago. The paint and wallpaper is coming off the walls. It was good to check this place out, but with other options in town, I would probably stay somewhere else because staying here just made me feel sad.

Everything is broke at this motel from the water facet to the phone. This motel is in serious need of updating. Our room had broken electrical outlets, light switches and lamps that did not work and a facet in the shower that required a strongman to turn on and off. The hot water ran out a few minutes after you finally got it on. There was a metal plate where the hair dryer once was. I called the front desk to get a hair dryer and they said they would send one right up, after a half hour and no hair dryer I called again and they said they had none available and would refund some of our money when we checked out. Of course when we checked out they knew nothing about it and no refund available. I had a business meeting with a client and I have very long hair, I had to go to a hair salon so I could look presentable.

We stayed just one night on the night before we flew home and found the front desk and breakfast staff friendly and helpful. The location was great (downtown and near the interstate and airport). The pool was warm and very clean (no chlorine smell--a sign of excellent maintenance). Kind of a rectangle shape but not a lap pool so I swam 25 times around the perimeter to get my 1/2 mile in. The hot tub was out of order but the sauna felt great after the swim. Fitness room well equipped and everything worked. Beds comfortable and the room very clean with refrigerator and microwave. Good value and had everything we needed. Would stay here when we visit again.

Don't let the 1970's Reno-style neon exterior deter you. The interior of the hotel and rooms are pleasantly surprising. The rooms are very large with comfortable updated beds and quality bedding. The hotel has a large indoor pool, hot tub, sauna, fitness room, business center and free parking. Its not quite a 4 star but its an excellent bargain. The hotel rivals their big name competition in the area but for about half the cost.