This hotel is a contradiction in terms.
Same garbage stuck in the bushes and laying around the parking lot for 3 days BUT the room was very clean.
Hospitality area and the microwave in the lobby were ungodly filthy (can't believe they couldn't afford a new microwave - that one could never be cleaned) - but the front desk personnel were incredibly friendly.
2 days in a row the breakfast was under-stocked: Dry cereal but no milk, biscuit gravy but no biscuits. They finally were replenished when I walked across the parking lot to ask the front desk staff person to call the kitchen which was right behind the food station which was inaccessible from the dining room. The young man that came out was wearing an apron over his winter coat and was wearing a hat (where was he working actually?). The tables were used and not wiped down after people left. I am thinking maybe a more experienced person in food service should replace this guy who didn't seem to want to do the job.BUT they had 2 nice waffle makers.
Laundry was in the Comfort Suites across the way, also owned by the same person. The laundry room attached to the fitness room were absolute sties although the machines only cost $1 per load which is very reasonable..
Would we stay here again? Absolutely 0 the location was safe and the rate was reasonable and the room very clean. Just go really early for breakfast and don't linger in the 1970's lobby with the original microwave and coffee cart.
- Royal Garden Hotel
- Hotel Royal Garden
