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Back to Crystal Inn Hotel & Suites Salt Lake City - Downtown

Crystal Inn Hotel & Suites Salt Lake City - Downtown – reviews, photos

2.5 of 5
230 West 500 South, I-15 Exit 310, Salt Lake City, UT 84103
Hotel amenities
Crystal Inn Hotel & Suites Salt Lake City - Downtown
Ranked #14 of 76 hotels in Salt Lake City
4.0 of 5 stars 142 Reviews
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142 reviews from our community

What travellers say about this hotel
  • Free breakfast(4)
  • Queen beds(3)
  • French toast(3)
Traveller rating
    45
    75
    18
    4
    0
Only show reviews for Family (25) | Couples (29) | Business (25)
Date Rating
Banff, Alberta
Top Contributor
50 reviews 50 reviews
Reviews in 38 cities Reviews in 38 cities
30 helpful votes 30 helpful votes
“Convenient location, great breakfast”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

We spent 3 nights at this hotel while skiing at Solitude and Park City. Very convenient location to get on and off the highway and it takes 35 to 45 min. to reach all ski hills in the area. It is a 15 min. walk to the temple or to the Gateway shopping mall. Lots of good restaurants nearby. Rooms are spatious and bed comfortable. The included breakfast has a nice spread of hot cooked items, fresh fruit, cereal and toast. They vary the items from day to day. Would not hesitate to return.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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crystalstar9, Director of Sales at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review
22 February 2012
Thank you for your kind remarks. We look forward to providing you with delight service again in the future.
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salt lake city
Top Contributor
58 reviews 58 reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
“The location is great and the price is right.”
4 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

I've had many friends stay here over the years. When everything else is already sold out--they've found a real value and gem by staying here. The rooms are big and clean. Staff is friendly. They have a free shuttle to and from the airport. It's not fancy at all- but it works!

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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crystalstar9, Director of Sales at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review
22 February 2012
Thank you for your comments. We are a gem and are happy when friends tell friends about how special we truly are. We hope to see you again very soon.
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Farmers Branch, Texas
Senior Contributor
23 reviews 23 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Great choice for an Extended Stay”
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

Great choice for overnight or an extended stay. This 3 Star hotel lives up to the advertized value completely. The downtown is convenient to the places we wanted to go.
The Hot Tub, Sauna and Pool are indoors and accessed without traipsing through the Lobby or Dining Area.
The accommodations of the Staff put the experience over the top. Whatever we asked, they found a way to make it happen and did so in a way that made us happy we asked.
The included Breakfast Buffet was of good quality and sufficient variety to satisfy us for an eleven day stay.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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crystalstar9, Director of Sales at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review
22 February 2012
Thank you so much for your review. I enjoy hearing comments about our staff because it validates why we put an emphasis on hiring great people to provide a warm, home-away-from home environment for our guests. I will happily pass your thoughts to them so they understand how important they are to you and our other guests.
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Kirkland, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good value. Pleasent lobby staff. Great breakfast”
4 of 5 stars Reviewed 18 January 2012

The whole building should be non smoking. The 4th floor is quietest but I think they send all the smokers to the end of the west wing. You can still get wiffs of smoke in the closest non smoking rooms. California had non smoking hotels and restaurants in the 80's.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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crystalstar9, Director of Sales at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review
22 February 2012
Thank you for your response. We do our best to make all our guests comfortable. I apologize if the smell of smoke was offensive during your stay. I hope during your next stay we can provide a better location for your needs. Thank you again for your feedback.
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London
Top Contributor
249 reviews 249 reviews
Reviews in 117 cities Reviews in 117 cities
130 helpful votes 130 helpful votes
“Excellent Base in SLC”
5 of 5 stars Reviewed 24 December 2011
1
person found this review helpful

I stayed here a couple of nights while visiting this fascinating city. I was given an enormous room (practically a suite) with kitchenette and living room. The reception was friendly and professional. Parking excellent and easy to find. An easy longish walk to downtown, although some of the blocks are a bit bleak (not dangerous, just a bit dull). Great access to the highway network as well as any other place in greater SLC (via rental car). Will stay here again when in Salt Lake area.

  • Stayed May 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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crystalstar9, Director of Sales at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review
22 February 2012
Thank you for your kind remarks. We look forward to seeing you on your next visit.
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Additional Information about Crystal Inn Hotel & Suites Salt Lake City - Downtown

  • Crystal Salt Lake City
  • Crystal Hotel Salt Lake City
  • Crystal Inn
  • Crystal Inn Salt Lake City
  • Crystal Inn Downtown Salt Lake City
Address: 230 West 500 South, I-15 Exit 310, Salt Lake City, UT 84103
Price range (per night):* INR4,530 - 8,835

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