I have never seen such a discusting place in all my life. The first thing we encountered when we walked into our room was a small refrigerator covered with dust. The rest of the room looked old and worn but when we saw what looked like blood splattered on the ceiling above the bed we asked for another room. The next room had broken glass in a picture frame on the wall and was equally worn looking. We asked for another room which looked better than the others but on closer inspection we found that the sink was cracked, the white toilet seat was worn through to the wood andstained with what looked like red marker, there was no iron but the ironing board was there and the chairs were stained and coated with filth. The first night we came back after a day of siteseeing the room was just as we left it. There were clean towels,and the bed wasunmade. The remote for the TV didn't work. We asked for another and that didn't work either. The serve yourself continental breakfast was in a filthy kitchen. There was tea but no hot water, old looking cereal and a package of white bread with about 5 slices of bread, and fake orange juice.
This place is an absolute nightmare. When the room started smelling of cigarette smoke we checked out. Should have done it before we ever checked in. The staff was accommodating enough and we weren't charged for the last night we had booked and didn't use.
Beware of using a credit card here. I originally booked by phone reserving the room with my credit card. A couple of weeks later I got a call from my credit card company saying that there was some suspicious acitiviy on the account. My husband paid for the room using his card and about a week or two later got notification from his card service tellig him that they had seen suspicious activity on his account . We think the common demoninator is America's Best....or should I say Worst.
- Best Inn Salt Lake City
- Salt Lake City Best Inn
