Excellent hotel in very convenient location, both to the highway and to downtown attractions. For significantly less money than the Grand America across the street, you get similar quality and identical location. Meticulously maintained, very comfortable.

The rooms are fine, and could probably use some updating. We stay every time we come to SLC to ski because it is within walking distance to some good food, and easy access to the freeway to go ski.

It has a very nice indoor/outdoor pool on the second floor, along with a hot tub, spa and gym. It is a great way to wind down after a day of skiing.

Booked a 2 night "Getaway a Package" in a Superior Tower King room. The package included a $60 dining credit and a bag of goodies. It was to be a relaxing, romantic weekend getaway. I arrived to check in myself ahead of time.

The first room I was assigned was a completely different floor plan than the website listed. I called the front desk and asked how much it would be to upgrade to a higher floor with a balcony and a larger floor plan. The gentleman told me that it would be no charge because I had booked the Getaway Package. I was very pleased and he quickly sent a very nice bellhop up who escorted me to a room on the the top floor. Still it was not the room with the balcony I had been told I would get. So I again called downstairs to speak with the same person, but was put on hold for 6 minutes. I hung up and called back finally reaching a different gentleman. I explained the situation and he assigned me to the room 1628 which had the layout I had been promised, but the decor is absolutely hideous. I found out later while looking in rooms as I walked down the hall that there are more updated rooms than the one I had been given.

Pros: breakfast buffet was above average, every staff member I encountered was delightful, heated indoor/outdoor pool, great location, oversized bathtub, iPod dock, free wifi.

Cons: very, very, stiff bed; 5-6 dead flies below the window; stuffy; very outdated furniture and decor (felt like I was staying at Grandma's house, which is incredibly unromantic)

Bottom line, I'm sure it would be good for a business trip. But if you are looking for somewhere to stay with friends, family, or significant other, I would not recommend it.

Have stayed here on many occasions for business. Often flying in from London via LAX and have arrived at all sorts of times to find the reception staff incredibly willing and helpful. Just what you need after a 13 hour plus journey!

Rooms are well appointed, not the usual "chain decor" and are very clean and comfortable. The restaurant is fair, although somewhat impersonal. The staff however, make up for any shortcomings. Friendly, unobtrusive service and good quality meals. Portions are "Man Sized" so can be too much if you are not very hungry.

Overall, convenient location, very good value for money and highly recommended