Booked a 2 night "Getaway a Package" in a Superior Tower King room. The package included a $60 dining credit and a bag of goodies. It was to be a relaxing, romantic weekend getaway. I arrived to check in myself ahead of time.
The first room I was assigned was a completely different floor plan than the website listed. I called the front desk and asked how much it would be to upgrade to a higher floor with a balcony and a larger floor plan. The gentleman told me that it would be no charge because I had booked the Getaway Package. I was very pleased and he quickly sent a very nice bellhop up who escorted me to a room on the the top floor. Still it was not the room with the balcony I had been told I would get. So I again called downstairs to speak with the same person, but was put on hold for 6 minutes. I hung up and called back finally reaching a different gentleman. I explained the situation and he assigned me to the room 1628 which had the layout I had been promised, but the decor is absolutely hideous. I found out later while looking in rooms as I walked down the hall that there are more updated rooms than the one I had been given.
Pros: breakfast buffet was above average, every staff member I encountered was delightful, heated indoor/outdoor pool, great location, oversized bathtub, iPod dock, free wifi.
Cons: very, very, stiff bed; 5-6 dead flies below the window; stuffy; very outdated furniture and decor (felt like I was staying at Grandma's house, which is incredibly unromantic)
Bottom line, I'm sure it would be good for a business trip. But if you are looking for somewhere to stay with friends, family, or significant other, I would not recommend it.
- Hotel Little America
- Little America Salt Lake City
