When we arrived the room smelled very bad. I realize that a hotel floor is not the cleanest thing, but this one seemed much worse than it should be. The decor and furnishing are outdated. The screen had fallen off the window, so had we wanted to open it, we wouldn't. The bathroom had very dim lighting, I assume so that you couldn't actually see how dirty the grout is on the floor. The bath towels are extremely small, and they have the softness of sand paper.
We also found a dirty diaper under the bed. It was in a bag, but it still should not have been there.
The service was okay, but I would never recommend this place to anyone.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 March 2012
Dear Guest,
Thank you for choosing Super 8 Salt Lake City/Airport for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
• Housekeeping received additional training in the level of cleanliness required of them as our employees.
• Maintenance was informed of the missing screen from the window in the room assigned to you and instructed to see to necessary repair.
• Maintenance was approached about the possibility of improved lighting in the bathrooms.
I hope that the next time you visit our area, you will once again choose to stay at Super 8 Salt Lake City/Airport. We take our reviews very seriously, and I think you will be greatly pleased.
Sincerely,
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC