Our group stayed here for 2 nights instead of Jagua, Cienfuegos. We had a lovely spacious room with a large sunny furnished balcony overlooking the Caribbean - all we needed was a fridge & a hairdryer to make it perfect! Staff were friendly & helpful, though we thought we'd started an international diplomatic incident when we took our welcome cocktails up to our room - our tour manager told us that the bar staff were panicking as they have to count all the glasses out & count them all back, & if any are missing their wages are deducted! There was even an inventary in one of the drawers itemising every item in our room, even down to the last coathanger!
The food was good by Cuban standards, and although the hotel is approx 15 mins drive from Cienfuegos we appreciated its quiet peaceful situation (with NO amplified music!)after our long days touring.

This hotel seems to accomodate a lot of coach tours fro one night and on those nights the restaurant does a full buffet with a good choice of salads etc. On other nights there is a choice of chicken or pork which can get monotonous but you don't go to Cuba for the food.
The hotel is great is you want to lie by the pool and indulge in the all inclusinve bar but some areas are now derelict as it's sister hotel Rancho De Luna has opened about 1km down the road. Rancho is a much busier and lively venue with entertainment etc and it appears that Faro Luna is now only open 4-6 months of the year. We went for the diving and the dive centre is at Rancho de Luna but it is only a 15-20 min walk down the beach and we would not have wanted to stay at Rancho!
The staff were helpful and courteous.

The hotel occupies the beach more or less exclusively and so it is very peaceful and private. There is a very good pool bar which serves hot freshly prepared snacks. Free pedallos, catamaran no charge for sunloungers and plenty of them. Generally food better than other hotels. Staff in main hotel and bars not very helpful. At breakfast they hid the glasses so you had to ask them for juice so you would give them a tip, same with desert spoons and coffee cups. I know they want to earn money but it does get a bit wearing

We arrived at night at about 10 pm. The first impression was great, the lobby was nice,
We arrived with an other couple. We checked in , a busboy took our suitcases and walked us up to the room.
The room was great, we settled down with a few drinks from the bar and sat down on the balcony ,then went to bed for a good night rest.
The next morning we look out and we where right on the ocean.
The advertisement in the catalog from sunwing said "" BEACH FRONT '' well there was no beach ,""I post a foto from the beach front""
We stayed there for seven days, the service was great, the people where great, the place is clean, the water in the pool is cold.
The food at the resort for a tree star hotel was good.
I you look for a quit vacation and a rest full place,'' THIS IS IT''.
we had our 55 year aniversary there, the manager found this out and serve us a scrimp and lobster dinner on a table, special set up in the lobby. Is was great.