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Cubanacan Boutique La Union – reviews, photos

4.0 of 5
Calle 31 esq. A 54, Cienfuegos, Cuba
Hotel amenities
Cubanacan Boutique La Union
Ranked #1 of 10 hotels in Cienfuegos
3.5 of 5 stars 159 Reviews
 
 
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159 reviews from our community

What travellers say about this hotel
  • Swimming pool(5)
  • Great location(4)
  • Rooftop bar(4)
  • Friendly staff(3)
Traveller rating
    42
    63
    38
    10
    6
Only show reviews for Family (19) | Couples (91) | Business (1)
Date Rating
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“Nice Hotel, Shame about the Night Club”
3 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

PROS
* Good Location
* English speaking staff (Michel was excellent)
* Great rooms with 4 star facilities (eg. hairdyer, power shower, mini-bar and plenty of hot water). We stayed in a junior suite, but I have also stayed in the hotel in a standard room in the past.
* Mini-bar very reasonably priced
* Attentive and efficient maintenance staff

CONS
* The jacuzzi didn't work. The pool was freezing cold and therefore unusable and the sauna was chargeable. We chose the hotel based on these facilities, so it was a disappointment once we'd checked in to find that none of them were actually usable.
* Restaurant. This is meant to be one the best in Cienfuegos ... the very thought saddens me. The food is bland, boring and very expensive. The breakfast is pitiful.
* The hotel tried to charge us 50% more to accommodate a third person in a junior suite. We managed to negotiate this down to 30% - but be warned. Even if you book via the hotels website there is no option to select a room for more than 2 people, so I'd suggest contacting the hotel before making a booking to negotiate the rate in advance. We lost an hour of our short time in Cienfuegos trying to sort this matter out (we were only there for one day).
* Noise from the Club. It woke us all up and went on until very late ... probably 3am. The noise was so bad it was like we were actually in club ourselves. It's a shame as it ruined the experience of being in the great room that we had.

Room Tip: Stay away from the night club.
See more room tips
  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask JMO73 about Cubanacan Boutique La Union
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Watch your belongings in the hotel room.”
4 of 5 stars Reviewed 7 January 2012
3
people found this review helpful

Good value central hotel, all mod cons . . . . Loved our stay there. We had a Red pair of new Mac Jeans from Europe stolen from our room. Staff are un helpful when theft is mentioned. Seems tour guides all know there is theft there but don't ward you.

Jill & Wayne
Melbourne Australia

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Aquariusox about Cubanacan Boutique La Union
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Bay, near San Francisco
Top Contributor
53 reviews 53 reviews
Reviews in 38 cities Reviews in 38 cities
39 helpful votes 39 helpful votes
“Could be cleaner...”
3 of 5 stars Reviewed 31 December 2011

My husband and I stayed here as part of our "People to people" trip to Cuba. Based on other reviews, my expectations were high. Some were met, and others were not.
Our room, #103 was located just above a very busy and noisy street. We worried about the nighttime noise, but found that the noise really lessened at night. Earplugs definitely helped!
The room was small with a very efficient air conditioner. Unfortunately, the provided blankets were filthy. Check your blankets when you first arrive, and ask for clean ones if necessary.
On the "plus" side were (1) an excellent location for walking to the square and to the shore, and (2) a very good breakfast.

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MusicMajor about Cubanacan Boutique La Union
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Beautiful hotel”
4 of 5 stars Reviewed 24 November 2011
1
person found this review helpful

We stayed in the hotel for 2 nights in October 2011. We stayed in a junior suite room which was incredibly large. Only down side is it overlooks the street and there is a night club downstairs and around the corner. People like to turn up in their extremely loud cars, rev the engines and honk their horns til about....ohhh what time was it?...4am?! We asked to change rooms but apparently all the junior suites overlook the street so be warned if you're a light sleeper you might not get any sleep at all as the rooms are terribly soundproofed. The hotel has a rooftop bar and the food is alright (better than most hotels). Great place to watch the magnificent sunsets. Cienfuegos is quite nice but really only need one day as there isn't much to do or see. There is also free parking across the street.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lucy9972 about Cubanacan Boutique La Union
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zoetermeer, The Netherlands
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
“good hotel”
4 of 5 stars Reviewed 18 November 2011
1
person found this review helpful

We stayed in this hotle for one night during our trip in Cuba. We liked the hotel! The room was big and clean and we had no noise at night (see earlier revieuws). Probably because we slept on the inner site of the hotel. Th epool and the whirlpool are nice and clean! The breakfast could be better but we have al had more worse breakfasts in Cuba. Right accros the street there is a Dino Pizzeria where you can eat good pizza's (for Cuban standards) for a good prize!

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JanPaul11 about Cubanacan Boutique La Union
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Cubanacan Boutique La Union

  • Holiday Inn Cienfuegos
  • Cienfuegos Holiday Inn
Address: Calle 31 esq. A 54, Cienfuegos, Cuba
Price range (per night):* INR5,016 - 5,573

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