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Quality Inn – reviews, photos

2.0 of 5
337 D'Evereux Dr., Natchez, MS 39120
Hotel amenities
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Ranked #15 of 17 hotels in Natchez
2.5 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
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    1
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Date Rating
ontheroad
Senior Contributor
28 reviews 28 reviews
Reviews in 24 cities Reviews in 24 cities
5 helpful votes 5 helpful votes
“Avoid this run down no quality Quality”
2 of 5 stars Reviewed 25 July 2010

No personality front desk clerk. Dingy and run down looking on the outside should have been a warning about the inside. Couldn't tell if things were dirty or just old so I didn't want to touch anything. Electrical outlets in the room did not have covers on. The smoke alarm was hanging by the wires from the ceiling. Microwave was filthy. Breakfast was minimal and the donuts were yesterdays. There is a reason why the place was almost empty.

  • Stayed July 2010, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask mysteryshopper4 about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityinnnatchezms, Webmaster at Quality Inn, responded to this review
10 May 2011
Dear Guest,

Thank you for choosing Quality Inn Natchez, MS for your recent stay in our area.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt the following measures were taken:

1) The front desk staff received additional training in positive interaction with our valued guests.

2) Housekeeping staff received additional training concerning the level of cleanliness required of them as our employees.

3) Maintenance staff received additional training concerning proper care of outlets, smoke alarms etc. and was instructed to see to it that all such things are put into and maintained in proper condition.

I hope that the next time you visit our area, you will once again choose to stay at Quality Inn Natchez, MS. I think you will be greatly pleased.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nevada
1 review
“Nasty and mean”
1 of 5 stars Reviewed 16 February 2010

I thought this would be a decent choice for one night and I was wrong. This place has a decent name but these operators have dropped the ball. The lobby smells like curry which is ok if you are at a restaurant. The room was either not cleaned or barely cleaned, even the sheets were wrinkled with hair on them. When I complained and asked for another room, the man at the desk rolled his eyes but did agree. The second room was not much better but these sheets were clean. In the morning I learned that the shower doesn't drain well so I had dirty water up to my knees. I know that business owners need to cut back in this recession, but please keep the housekeeping and maintenance. Next time I'll try another hotel. I do not recommend this hotel

  • Stayed January 2010, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask fredmeter about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityinnnatchezms, Webmaster at Quality Inn, responded to this review
10 May 2011
Dear Guest,

Thank you for choosing Quality Inn Natchez, MS for your recent stay in our area.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following actions were taken:

1) The reception staff received additional training in the courteous manner in which they are to treat our valued guests.

2) Housekeeping staff received additional training concerning the level of cleanliness which they, as our employees, are required to maintain.

3) The owners were given your message about keeping the housekeeping and maintenance.

I hope that the next time you visit our area, you will once again choose to stay at Quality Inn Natchez, MS. I think you will be greatly pleased.

Sincerely,
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“Used to be decent-now terrible”
1 of 5 stars Reviewed 21 December 2009

I'm not sure what happened to this former Comfort Inn. This motel was a Comfort Inn last time I stayed here and now it has been down graded to a Quality Inn. The poor housekeeping and non existent upkeep made our stay miserable. All three rooms that we tried were filthy so we just tolererated it and left early. We should have been less patient and when somewhere else. The rooms were dirty and look like they have been this way for a long while. There was a build up of diry and dust everywhere we turned around, even under the beds. The bathrooms were the worst. There were stains in the toilet and the showers had dirt ground in. The beds were saggy and the pillows lumpy. We did move to three different rooms and the third was a little better. We found non working remotes, missing lighbulbs, underware under a bed, and really really poor housekeeping. We have no reason to ever stay here again and will go somewhere else. I will say that the wireless internet did work well. The breakfast appeared to be day old pastery and white toast. We expected much more from a Quaity Inn.

  • Stayed December 2009, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask brittneysweeny09 about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityinnnatchezms, Webmaster at Quality Inn, responded to this review
10 May 2011
Dear Guest,

Thank you for choosing Quality Inn Natchez, MS for your recent stay in our area.

Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

1) Housekeeping staff received additional training concerning the level of cleanliness required of them as our employees.

2) Maintenance staff was notified of the missing light bulbs and the non-working remotes in the rooms assigned to you and instructed to see to their repair and/or replacement.

3) Breakfast staff received additional training in presenting a proper breakfast.

I hope that the next time you visit our area, you will once again choose to stay at Quality Inn Natchez, MS. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Homer Alaska
Senior Contributor
22 reviews 22 reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
“Beware! Beware!”
1 of 5 stars Reviewed 3 November 2009

1st room-toilet did not flush. Moved to another room. Vanity sink plugged with kleenex. Used plug to plunge it. Woke up in the morning-Bedbug bites-counted over 40 bites. Itchy and uncomfortable. Filled bathtub-kleenex from drain floated in tub. Couldn't take bath.
Would not use hair dryer because of the filth and goop on the handle - awful! Non smoking room but residual smell of perspiration and smoke - ugh! Management did reduce my fee to $20.00 so they made an effort to compensate me. Front desk person(day shift) was a quality person.Recommended the Mexican Food restaurant next door - Great Food

  • Stayed October 2009, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask DonnaBAlaska about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityinnnatchezms, Webmaster at Quality Inn, responded to this review
10 May 2011
Dear Guest,

Thank you for choosing Quality Inn Natchez, MS for your recent stay in our area.

Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

1) Housekeeping staff received additional training in the level of cleanliness required of them as our employees.

2) Maintenance staff was notified of the problems with the shower and toilet in the room assigned to you and instructed to see to their repair.

3) Management and front desk staff received our sincere commendation for the way in which they treated you, our valued guest.

I hope that the next time you visit our area, you will once again choose to stay at Quality Inn Natchez, MS. I think you will be very pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississippi
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
27 helpful votes 27 helpful votes
“Not too bad to be on the cheap”
3 of 5 stars Reviewed 22 June 2008

The place looks fairly new and isn't too bad. It's pretty easy to get to if you cut through the Walgreens parking lot. The facilities were pretty clean and the service was ok. The continental breakfast with the "make your own waffles" was a big plus.

  • Liked — Location and free wireless internet
  • Disliked — front desk service was a little slow
  • Stayed June 2008, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask ernandcable about Quality Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Quality Inn

  • Comfort Inn Natchez
  • Natchez Comfort Inn
Address: 337 D'Evereux Dr., Natchez, MS 39120
Price range (per night):* INR4,124 - 4,291

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