I'm not sure what happened to this former Comfort Inn. This motel was a Comfort Inn last time I stayed here and now it has been down graded to a Quality Inn. The poor housekeeping and non existent upkeep made our stay miserable. All three rooms that we tried were filthy so we just tolererated it and left early. We should have been less patient and when somewhere else. The rooms were dirty and look like they have been this way for a long while. There was a build up of diry and dust everywhere we turned around, even under the beds. The bathrooms were the worst. There were stains in the toilet and the showers had dirt ground in. The beds were saggy and the pillows lumpy. We did move to three different rooms and the third was a little better. We found non working remotes, missing lighbulbs, underware under a bed, and really really poor housekeeping. We have no reason to ever stay here again and will go somewhere else. I will say that the wireless internet did work well. The breakfast appeared to be day old pastery and white toast. We expected much more from a Quaity Inn.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
10 May 2011
Dear Guest,
Thank you for choosing Quality Inn Natchez, MS for your recent stay in our area.
Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:
1) Housekeeping staff received additional training concerning the level of cleanliness required of them as our employees.
2) Maintenance staff was notified of the missing light bulbs and the non-working remotes in the rooms assigned to you and instructed to see to their repair and/or replacement.
3) Breakfast staff received additional training in presenting a proper breakfast.
I hope that the next time you visit our area, you will once again choose to stay at Quality Inn Natchez, MS. I think you will be greatly pleased.
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC