Julie and myself had stayed at the Mersoy Exclusive in May this year and we had a fabulous holiday. We had stayed in the A- block and thoroughly enjoyed our stay. The room was lovely, very clean, maids cleaned daily with fresh towels what more can you ask for ? We enjoyed the room looking out on the front main street it was fab!
We returned to the Mersoy in September for two weeks and this time we were a party of four , upon arrival at the hotel we were advised that two of us would be staying at the oriental as you can imagine we were very disappointed . We were asked to go and have a drink at the bar and they would see what they could for us after a short while we were advised we could stay at mersoy exclusive woohoo!
We had been allocated rooms in B- BLOCK and have to be honest are not upto the same standard as rooms in A-BLOCK and yes we were disappointed that said we really wanted to stay in the hotel. We decided that we were not going to let this spoil our holiday , the rooms were cleaned daily with fresh towels.
Would like to say a big thank you to Yuksel as he arranged for myself and Becks to move to a room in A BLOCK on our 2nd week and we loved it so much!
I think it is fair to say that during our stay there were a number of people who were not very happy as there had been overbookings and their original hotel choices were not available. Understandably guests were very frustrated and unhappy however there is no excuse for rudeness to the hotel staff which we witnessed on several occasions, shame on you surely everybody deserves respect!
Having spoken to many locals it would appear that the whole of Icmeler had been overbooked and surely that is down to the tour operators and the fact that holidays for you went into liquidation during the summer would have had an impact.
Here is what we think about the hotel:
We enjoyed eating in the restaurant, plenty of choice and yes I know what your thinking it is repetative but surely all "all inclusive hotels " are ? The food didn't make us ill, enjoyed the chef cooking omelettes for breakfast.
Bar Med staff were so friendly , Freddie and his team Ice, Jimmy , Omar and Denniz looked after us on both trips, they made us feel very welcome , very entertaining in deed! we love them all, hope you will be there 2012 !
Loved the pool area, very relaxing for sunbathing, the pool however was on the chilly side ha ha.
Eric, Billy, Evo and Chiko were fantastic entertaining us at the bar , made us laugh and were great company, thank you so much guys hope you will be there next season.
Hotel is centrally located for bars, restaurants, Eastenders and the beautiful beach .
Fantastic Hotel and will definitely be returning 2012 , thank you to you all xxx
Kim and Becky
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Room Tip: Rooms in A-Block are fantastic
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC