This review is purely about the Ogisaka Resort and does not reflect in any way to Denia which is a great town / resort.

I am aware and accept as Marriott owners that not all of the resorts offered via Interval International exchange are to the same standard, in fact most fall below that of Marriott.

In the case of the Onagrup Ogisaka Resort, this is one resort that falls short of anything we have stayed at for a number of years, probably since we stopped going on package holidays.

We arrived a day later than booked, called the resort to inform them of this and they thanked us for letting them know.

We arrived around 4pm on Sunday 2nd January 2011 and were welcomed by a guy on reception. Reception is modern if not a little tired and the guy who greeted us was friendly and spoke very good English although we did and are able to speak in Spanish.

We were assigned apartment 127 in block 1 which I must say is of poor quality. On walking around to the block, there was a pile of rubbish by the gate, granted this was outside the resort, however still not what you would expect on arrival, especially when you cannot walk through the resort at present. As we approached the entrance, a lot of the plaster on the walls around the 1st floor has come off. I entered the lift as we are on the 2nd floor only to find it was not working and had to carry a heavy suitcase up 2 flights of stairs.

As we opened the tired front door to the apartment the smell of damp / mould hit us. On entering the apartment, it has to be one of the smallest we have ever encountered / stayed in. We opened the curtains to the patio and the doors were very smeared. The furniture is well worn and has a very tired / old appearance. There was no kettle and we asked twice both in English and Spanish and on day 3, still no kettle. The shower tray overflowed, granted this was sorted. There was mould on the ceiling in the bathroom due to what would be a leak from the apartment above and the source of the mouldy smell.

At night, it is very difficult to sleep as these apartments are not very well soundproofed and you can hear everything. Granted, there were some very noisy guests on either side and above us, on the 1st night we were woken around 1am by people moving furniture above us.

Due the poor quality of the Ogisaka Resort, we decided to stay only 3 nights and moved to a higher standard resort on Wednesday 5th January. We would have moved sooner, however due to the holidays we were unable to book anything suitable until then.

It has to be said that if this were the 1st time we had used the exchange services of Interval International we would have been extremely disappointed and very upset. We know how good it can be, but this place is really a resort Interval should not be representing or anybody not wanting a package tour accommodation.

Denia is lovely and the neighbourhood the resort is in is very nice and we wouldn’t want to put anyone off coming to Denia, just don’t stay at the Ogisaka Resort!!!

After reading some other reviews we expected the worst.However the check in staff were fine and the waiter in the restaurant very helpful when we negotiated the lunch buffet with our fairly limited Spanish.
Our apartment was basic but very clean with good quality bed linen and towels.However the sofa bed had seen better days, it was uncomfortable to sit on so I dread to think what trying to sleep in it would be like!! Our metal framed beds were maybe on the hard side for some but ok for us.
The plumbing worked,the water was always piping hot and the giant shower head was great.
And, after all the weather was perfect and everything seems better when the sun shines!!
I would recommend to a friend but only after warning them not to expect all the comforts of home!!

Having read some of the critical reviews, I was dreading my walking holiday which was centred in this apartment complex. There was a large group of us and we each were booked into a refurbished apartment. My apartment was fantastic - spacious, finished to a very high standard, very adequately furnished, with a large balcony.It was spotlessly clean and kept so throughout the week. I have full confidence my fellow travellers would say the same of their accommodation -- much closer to 4 or 5 star standard than the 3 star it is rated at. The grounds and pools were lovely. I would though agree that the catering is not great but there are many very good restaurants within walking distance and of course there is always the option of self-catering.

Apartments noisy - built in rectangle and the least noise reverberated around the whole complex. Also noise from outside complex. Not v relaxing so spent most of our time driving round in the car.
Safe in room not working - we were offered another room with a safe that did work but we had unpacked everything and I didn't want to move. Also the room offered was nearer the restaurant and thus a bit noisier. The reception agreed to look after our passports but didn't want to look after cash - so we ended up carrying all of our cash around with us which I would never normally do. Fortunately, Denia seemed a pretty safe sort of town but not an ideal situation.
The staff on reception didn't speak much English and there was no "tourist type" information in English. (We just went to the Tourist Info in town).
When we got to the accommodation I was tired and as I have a back problem didn't want to sit in the restaurant and so thought we might be able to order a take-away pizza. I don't know much Spanish, but I do speak French and fortunately the receptionist on duty at that time did too so we spoke French and I got my pizza.
We didn't use the restaurant as I didn't find the chairs comfortable because of my back problem so can't comment on the food. However, the menu displayed outside the restaurant was again only in Spanish and no prices were given.
There were 2 TVs provided in the apartment, but no DVD player.