Durig check in I was informed that It cost extra becasue I booked on line. First thing next morning I was woke by desk sayig they needed another $20.00 because they forgot to charge me tax. When I came back to room a 1am, after dirt bike ridng in the desert all day, I was locked out because they canged the key code or something. Had to get new key from front desk. Next day when I returned, again at 1am, MY ROOM HAD NOT BEEN CLEANED! When I called the front dest they said it as because I was staying over. I put ot the maid service sign before leaving, They then asked if I wanted anything else. I had to ask for fresh towels. When they finally came, after waiting 30 minutes, all tired and dirty having just come from riding in the desert they didnt even bring soap. The bed ws uncomfortable was even not level. I will never go there agian.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 December 2010
Sir
As a Franchise we do not charge any extra if you book on line unless you wanted to switch from one bed to two beds or if you had pets with you and i could very well assure you that we do lock anybody out because we forgot to charge tax this does not sound like our hotel there are hotels in town have similar name like us we would like you to contact us and discuss this further
thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC