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W Atlanta - Buckhead – reviews, photos

4.0 of 5
3377 Peachtree Road NE, Atlanta, GA 30326
Hotel amenities
W Atlanta - Buckhead
W Atlanta - Buckhead
W Atlanta - Buckhead
W Atlanta - Buckhead
W Atlanta - Buckhead
W Atlanta - Buckhead
Ranked #41 of 197 hotels in Atlanta
4.0 of 5 stars 398 Reviews
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398 reviews from our community

What travellers say about this hotel
  • Very nice(17)
  • Great location(16)
  • Room service(12)
  • Market restaurant(11)
  • Rooftop bar(7)
  • First nights(7)
  • CUSTOMER SERVICE(7)
  • Valet parking(6)
  • Good time(6)
  • Friendly and helpful(6)
Traveller rating
    210
    66
    52
    41
    29
Only show reviews for Family (24) | Couples (109) | Business (164)
Date Rating
New York City, New York
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
“Pricey Chic in Buckhead, no real reward for SPG status”
4 of 5 stars Reviewed 6 February 2012

W Buckhead is not a large hotel. I think there's only 8 or 9 floors. There is a hip bar on the roof. You're paying for the chic, club-scene type feel of the property. Women love this hotel. My wife wouldn't stop using the term "clean lines." You sort of feel like a celebrity when you walk in. Then, when you checkout, you'll still feel like a celebrity with the amount of money you just paid. If you're good with splurging, go for it. It is a cool hotel. The Westin Buckhead is a 3 minute walk (toward Lenox Mall) and has bigger rooms where you get more bang for your buck.

I stay at a lot of Starwood properties (13 nights in January 2012 alone) so I'm used to being rewarded for my status. I'm also very familiar with the way SPG rewards their top tier guests. W Buckhead doesn't really do too much for you. SPG's policy regarding upgrades reads that platinum guests will be upgraded to the "best available room at time of check in." At most hotels this includes suites. The attendant at the front desk "upgraded" me from a wonderful to a fabulous or spectacular room. I think W markets those different types of rooms to make people feel like they're getting a huge upgrade when in reality you may have been upgraded from floor 3 to floor 6. If you check the size of the different room types on SPG's website for W Buckhead you'll notice that wonderful, fabulous, and spectacular are all the same room size. When I told the front desk attendant that suites were still showing available on their website she quickly brushed me off with "well there is a wedding here this weekend so..." If the room is available to be purhcased, it should be available to be given as an upgrade. I think the attendant could tell that I wasn't buying her wedding excuse so she appeased me by giving me breakfast vouchers in the restaurant (about $20/person).

The room itself was gorgeous. The room had a stocked mini-bar. Flat screen tv was accompanied by a DVD player. The bathroom had a European style shower with no door/curtain. The lady liked the large mirrors where she could sit for hours and do her hair/makeup/whatever women do to get ready. The bathroom had two robes and the nicer soaps/shampoos/lotions.

Valet parking was around $30. Dantana's located next to The Westin Buckhead (walking distance) has excellent food. Banana's Foster is to die for.

Again, the hotel is nice--just know what you're in for. Nothing is cheap. If you're looking for value, I don't know that this is your place. If you want to impress your lady and make her feel like Katy Perry...give it a shot.

Room Tip: I could see rooms near the elevators getting loud on the weekends. Request end of hallway. The hot...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by InNYfromGA for Atlanta
Ask InNYfromGA about W Atlanta - Buckhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M Fitzgibbon, General Manager at W Atlanta - Buckhead, responded to this review
10 February 2012
InNYfromGA - Thank you for your thorough review of W Atlanta-Buckhead and continued loyalty to our rewards program, Starwood Preferred Guest. We are continually working on different and fun new ways to recognize our most loyal guests and I appreciate your feedback. I have shared your thoughts with the team (from SPG benefits to your love of the location and design of the hotel) to ensure they use your comments as future training examples.

We appreciate your feedback and look forward to your next stay with us.

All the Best
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallahassee, Florida, United States
2 reviews
“top notch”
5 of 5 stars Reviewed 3 February 2012

We stay in a lot of hotels, corporate and boutique....We absolutely loved staying here and would choose it above the city center. Everyone made us feel right at home, even with our 2 year old. Wil definitely be back, and the "insider"/manager Scott made our experience extra special with suggestions and tips for outings.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Miles T about W Atlanta - Buckhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M Fitzgibbon, General Manager at W Atlanta - Buckhead, responded to this review
10 February 2012
Miles T - Thank you so much for your review and sharing this with the Trip Advisor community. I am delighted to know that you and your family enjoyed your time and that we made you feel at home. We'll be sure to share this with Scott and pass along your praises! Can't wait to see you all again soon!

All the Best
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marietta, Georgia
1 review
“5 Star Service!!!”
5 of 5 stars Reviewed 3 February 2012

If you are planning a trip to Atlanta, look no further for a hotel because you won't find anything better than the W in Buckhead. The hotel is located in the heart of Buckhead where you can walk to some of the best shopping and restaurants that Atlanta has to offer. The hotel has a fun, urban and inviting atmosphere. The rooms were absolutely wonderful - perfectly decorated, clean and quiet. Both the Whiskey Blue Lounge for a cocktail (located on the roof top) and their restaurant, the Market for breakfast were fabulous. Every W team member that my friends and I encountered were professional, friendly and very accommodating. There is one team member in particular though that I can't say enough great things about and that is Scott Ragland! Scott made it ALL happen for us!!! He was simply amazing!!!! He made our group feel like we were the most important guests in the hotel that night. His friendliness, his thoughtfulness and his attention to detail left a lasting impression on each and everyone of us. The W Buckhead is very lucky to have such an amazing member on their team!!! We will absolutely return to the W Buckhead for another memorable night... it may be sooner vs later!!!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kirsten M about W Atlanta - Buckhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Will be back- Excellent service, excellent stay!”
5 of 5 stars Reviewed 31 January 2012

This hotel is located close to some of the best restaurants, shopping and places to be in Buckhead/Atlanta. Clean, welcoming, bright and happening. We loved, our room, seriously we had such a pleasant experience, we already know we will stay at the Buckhead W again! The concierge, Scott Ragland, was simply what excellence in customer service is all about taking care of each and every thoughtful detail to ensure we would leave raving about our experience.

P/S: Great breakfast menu at the Market! Fun atmosphere at the Whiskey Blue Lounge!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Nancy A about W Atlanta - Buckhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M Fitzgibbon, General Manager at W Atlanta - Buckhead, responded to this review
10 February 2012
Nancy A - Thank you for your thoughtful review. I am so glad you enjoyed the location and appearance of the hotel, but most important - I'm thrilled you enjoyed the service, in particular, from Scott. He is a superstar and prized talent member. I join him in saying that we look forward to your highly anticipated return visit!

All the Best
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
1 review
“Excellent service at a fabulous hotel!”
5 of 5 stars Reviewed 30 January 2012

My friends and I spent a girls weekend at the W in Buckhead and experienced true VIP treatment. The concierge, Scott was wonderful and made our trip one to remember. The location of the hotel put us in close proximity to fabulous shopping and restaurants. The hotel was very chic and our rooms were stylish and clean. We loved drinks after dinner at the roof top bar, Whiskey Blue.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Michelle W about W Atlanta - Buckhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about W Atlanta - Buckhead

  • w Hotels Atlanta
  • w Atlanta Buckhead
Address: 3377 Peachtree Road NE, Atlanta, GA 30326
Price range (per night):* INR10,010 - 20,690

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