We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Sheraton Atlanta Hotel

Sheraton Atlanta Hotel – reviews, photos

4.0 of 5
165 Courtland Street NE, Atlanta, GA 30303
Hotel amenities
Sheraton Atlanta Hotel
Sheraton Atlanta Hotel
Sheraton Atlanta Hotel
Sheraton Atlanta Hotel
Sheraton Atlanta Hotel
Sheraton Atlanta Hotel
Ranked #23 of 197 hotels in Atlanta
4.0 of 5 stars 471 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

471 reviews from our community

What travellers say about this hotel
  • Very nice(23)
  • Pool area(17)
  • Room service(13)
  • Friendly and helpful(12)
  • Front desk staff(7)
  • Club lounge(6)
  • Flat screen TV(5)
  • Coca Cola(5)
  • Next morning(4)
  • Night stay(4)
Traveller rating
    180
    148
    61
    53
    29
Only show reviews for Family (67) | Couples (73) | Business (222)
Date Rating
Nancy, Kentucky
1 review
1 helpful vote 1 helpful vote
“THANK YOU!”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

I hope the conference I attend every year will be at the Sheraton in Atlanta again in 2013! They had the most amazing people on staff I have seen any where. They were so polite and eager to please us. The folks I would like to mention and send a special THANK YOU to are- Jovada, Kiki, Andre, Starr, Emebete, and Kim.
Jovada, you are meant to be in the position you have at the Sheraton. You have what it takes to make people feel welcome. (Our room was very clean.) I loved talking with you.
Kiki and Andre, the time you spent talking with us and taking care of our needs was great. You both were very pleasant to talk with.
Starr and Emebete, you ladies were so nice to talk to in the lounge. The way you both worked so hard to see that everything was clean was impressive.
Kim, you made the best Margarita i ever drank. You had so much patience with us and kept the smile going even though we were working you to death.

These individuals would be an asset to any establishment. They actually went above and beyond to make our stay a great one. I was impressed by everything they did, and to top it off ,they called us by name when we saw one another. I feel like we have made friends for a lifetime. I will be back to Atlanta and will stay at the Sheraton with my family. (I will have to get rooms around the pool because the foliage is so beautiful to look at).

Room Tip: the pool area is spectacular
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask roberta a about Sheraton Atlanta Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel Senden, Director of Sales at Sheraton Atlanta Hotel, responded to this review
14 February 2012
Wow, what a great review! We really appreciate that you pointed out the staff members that were memorable during your stay. They are certainly all-stars in our hotel and we will recognize them for taking such great care of you! Come back with your family soon! Thank you and safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reggio Emilia, Italy
Top Contributor
372 reviews 372 reviews
Reviews in 75 cities Reviews in 75 cities
185 helpful votes 185 helpful votes
“Great Location”
4 of 5 stars Reviewed 11 February 2012

From the front desk staff to housekeeping to the valet parking attendants, everyone exihibited excellent customer service.
Area recommendations
Downtown right next to the MARTA Station and food court

  • Stayed June 2011, travelled on business
    • 4 of 5 stars Location
Was this review helpful? Yes
See 9 more reviews by ITA_And_RE_a for Atlanta
Ask ITA_And_RE_a about Sheraton Atlanta Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“The hostess with the mostest!”
4 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

I want to extend a great big thank you for the positive attitude, friendliness and helpfulness of Erica Thomas, who manned the front desk of the coffee shop during the breakfast hours. She made sure that I had a paper to read, that I had a good location and that I was satisfied with my meal. She went well beyond what is expected.

Room Tip: Don't buy the WI-FI in the room. It didn't work after awhile. Use the business center down...
See more room tips
  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by MikeF88 for Atlanta
Ask MikeF88 about Sheraton Atlanta Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel Senden, Director of Sales at Sheraton Atlanta Hotel, responded to this review
14 February 2012
Thank you for such a nice review and for telling us about Erica. We love having her on our team; her smile can brighten your day! Hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nancy, Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“AMAZING SERVICE”
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

I would like to express my amazing satisfaction with the overall excellence of my stay. I was there for the Head Start Conference (room 252) and you all done it right. This is the first time I had stayed in one of your establishments and I was NOT diappointed. You have some very special staff that went well beyond their job descriptions to accomodate and I would like to menyiton them so they can get the recognition that they deserve.
*Kiki & Andre in the conciere service-VERY HELPFUL
*Javiana Housekeeping supervisor- EXCELLENT & KIND
*Starr in the club lounge-GREAT SERVICE AND CONVERSTATION
*Kim the bartender that served us during cocktail hour- ABSOLUTELY GREAT, which you all so graciously furnished for us:)
These folks in particular took amazing care to me and I afew made life long freindships with them. I must say all hotel staff were so friendly and hospitable but these "freinds" I made was just awesome!! Thank you Atalnta Sheraton for this lovely experience for a first time visitor of your establishment. I look so foward to returning.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask heidiard about Sheraton Atlanta Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel Senden, Director of Sales at Sheraton Atlanta Hotel, responded to this review
14 February 2012
We had such a great time hosting the Head Start program last week. Thanks very much for all the wonderful things you said about the hotel and team. We'll certainly recognize everyone you mentioned for making you feel at home. We think those people are amazing too! Hope to see you back again next year at the 2013 Head Start conference!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
2 reviews
2 helpful votes 2 helpful votes
“excellent restaurant service”
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

My wife and I would like to compliment Fletcher, who is on the staff in the restaurant. Fletcher greeted us warmly on our arrival in the restaurant, offered helpful advice regarding menu selection, and impressed us by remembering our wine selection from the preceding dinner. Fletcher is an outstanding representative of his organization. He made our first meal so enjoyable that we decided to return to the restaurant for a second dinner.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask David W about Sheraton Atlanta Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel Senden, Director of Sales at Sheraton Atlanta Hotel, responded to this review
14 February 2012
We agree, Fletcher is excellent! Thanks very much for your great review on the hotel's restaurant. We eat at Fandangles pretty often too and though admittedly we're a bit partial, we love dining there! Thank you for coming back a second time, that is a true compliment.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Sheraton Atlanta Hotel also viewed

Hilton Atlanta
4 of 5 stars 538 Reviews
Atlanta, GA
Show Prices ABS:HotelCheckRates-d217482?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Marriott Marquis Atlanta
4 of 5 stars 583 Reviews
Atlanta, GA
Show Prices ABS:HotelCheckRates-d89377?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Mandarin Oriental, Atlanta
4.5 of 5 stars 240 Reviews
Atlanta, GA
Show Prices ABS:HotelCheckRates-d1026630?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 197 hotels in Atlanta, ranked by popularity »

Been to Sheraton Atlanta Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Atlanta Hotel

  • Sheraton Atlanta
  • Atlanta Sheraton
Address: 165 Courtland Street NE, Atlanta, GA 30303
Price range (per night):* INR7,158 - 16,664

Owners: What's your side of the story?

If you own or manage Sheraton Atlanta Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Atlanta Hotel
Show the lowest price for this hotel (from our partners)
Show Prices