We arrived tired and wanting to get settled little did we know what horrors were awaiting us . Doors that been jimmied ,to deadlock a door you had to jiggle the door to get it to engage, filthy marks everywhere you looked ,green alge pool, ciggarette burn on tv in non smoking room,rubbish in lifts and outside corridors,stained bedlinen, rude staff who couldnt care less, do not I repeat DO NOT STAY AT THIS PLACE!

This is the worst hotel I have ever stayed at.

My party and I arrived after long flights from the UK. We were very tired and just wanted to settle into our pre-booked/pre-paid rooms - we were due to stay there for 5 days before driving down to Florida.

We had asked for 2 x adjoining rooms, non-smoking and quiet. The rooms we were allocated were near the ice machine (noisy), smelled of smoke (or something else) and one of the doors had previously been 'jemmied' open and been repaired but the damage could still be seen. The rooms were dank, the furniture was old and damaged, the towel rail was hanging off the wall in the bathroom and the TV was scratched. The carpets were filthy and the bedding was stained and torn. The walk-ways and lifts were filthy and smelled and the rubbish bins were overflowing.

We asked the staff if we could have alternative rooms, thinking we would be offered something better. Unfortunately, the second set of rooms were even worse. We asked to be moved again but were told that this was the last time. However, these rooms were just as bad. We asked a final time to be moved and when we explained why, we were told what did we expect, we are not paying 5* prices. When I tried to explain that the least I expected was cleanliness, I was just shown the hand.... not good customer service!

I immediately phoned my travel company and asked to be moved. They advised that we had to stay one night before they could sort something out, which they eventually did the next day, and we were moved to the Hilton Garden Inn, which was just up the road, and was a million times better.

The breakfast at the Baymont Inn was poor. Too many people and not enough chairs/tables etc., the cereal had run out and I asked the staff for replenishments, however, these did not appear.

Our rooms overlooked the pool, which was absolutely filthy. We heard staff say that the pool was closed whilst it was being cleaned (yet we saw a young boy swimming in it). We also overheard staff saying that it was closed as they were waiting for it to be fixed. I wouldn't have gone near it at all, it had green mould growing on it!

Overall, as you can see, the experience was dreadful and not what we expected on our arrival in Atlanta. We were very disappointed. I would not recommend this hotel to anyone and certainly would not consider using this chain again if they think that this is acceptable.

My 3 children and I were on our way to Florida for vacation. I thought it would be a nice break to stop in Atlanta and go to the Georgia Aquarium. We have stayed in other Baymonts and had acceptable services. This property was so DIRTY! We were going to stay 2 nights but I canceled the 2nd night. I had prepaid the 1st night so we had to stay the 1 night. It was recommended by the aquarium on their web page. It was not even convenient to the aquarium.

Bottom line....
Black dirt spots on the floor everywhere.
Band-Aid on the floor
Stained sheets
The heater was inadvertantly turned on and the room filled with a burning smell which set the smoke detector off.
Exposed live wire on the lamp plug....throwing sparks when touched.

I didn't dare let my kids swim in the pool.

We had to get all new sheets from the front desk because the sheets made me sick to think of my family sleeping on them.

On top of that $15 parking that was never disclosed.
Stay far, far away from this place.