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Days Inn & Suites – reviews, photos

2.0 of 5
3900 Fulton Industrial Boulevard, Atlanta, GA 30336
Hotel amenities
Days Inn & Suites
Days Inn & Suites
Days Inn & Suites
Days Inn & Suites
Days Inn & Suites
Days Inn & Suites
Ranked #140 of 197 hotels in Atlanta
3.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    5
    4
    5
    0
    8
Date Rating
Harrisburg, PA
Senior Contributor
28 reviews 28 reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
“Close to 6 Flags, great service!”
4 of 5 stars Reviewed 20 September 2011 via mobile

Check-in was fast, very friendly. Free shuttle to 6 Flags, just a phone call away, 5 minutes away. No issues with room, everything worked, no bugs that we could see. B/fast was good. Belgiun waffles, donuts, pastries, juice, cereal, and fresh fruit. Only concern was homeless people at interstate ramp. Hotel is about 1/2 mile from interstate and set back from road. They never came around hotel. Overall, great experience, thanks!

  • Stayed August 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cipollavin about Days Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Terrible!!!”
1 of 5 stars Reviewed 13 August 2011

BAD part of town, RUDE front desk staff, DIRTY hotels and rooms. I will NEVER stay here again.

  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask dspakowsky about Days Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pamela taylor, Director of Sales at Days Inn & Suites, responded to this review
5 September 2011
Thank you so much for your comments. I am so sorry that you left our hotel feeling so awful. I would like to contact you and try to correct some of the wrongs that you felt while staying at our hotel. Great service is something that we strive to deliver to every guest every day. There is no excuse that our staff did not fulfill that promise in your case. I assure you that this is not business as usual at our hotel and I only wish that you had brought all of these matters to our attention. Again, thank you for your comments. It is only through honest criticism that we are able to improve.
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Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Professional, helpful, enjoyable stay! We will do it again! Hopefully SOON!”
5 of 5 stars Reviewed 31 July 2011
1
person found this review helpful

I won't lie, I booked the room off of six flags website and then after I already paid for a non-refundable, no cancellation, no changes reservation (to get a better rate), I researched and found these horrible reviews. It made me VERY nervous and I started dreading my impulse purchase without doing all my research first.
We had a FANTASTIC stay! And we were treated better than I could have ever hoped or imagined!
For starters, I called the hotel before we were due to arrive to check on the shuttle service and we also needed an extra ticket, so I wanted to be sure they were still offering discount tickets. I found out that I made an error in the reservation (the very reservation that I agreed to pay full price for no matter what). The manager was SOOO helpful. He switched my reservation (with NO fee or additional charges) AND upgraded us to a suite for the same price I would have had to pay for the room I reserved. The staff spent SEVERAL phone calls - very patiently answering all my questions and assisting me so that we could have the best family stay possible.
Things got worse. The family loaded up in the car to head for our vacation and got stranded on the side of the road with HORRIBLE car trouble. This trouble took ALL DAY and we ended up back home, devastated that we were not only NOT on vacation, but also that we had already paid for the room that we were not staying in. The policy is VERY clear, and I chose to agree with it - it was turning into the worst vacation ever!
I called the hotel and explained our situation. We had to borrow a vehicle the next day to be sure we could at least stay the one night (instead of the two we originally hoped) knowing that most likely we would either have to pay for a third night or drive the 8 hour trip back home after the full day at six flags. Which would mean we would have to check out before the park, and load all our stuff in the vehicle and forgo the shuttle service, pay to park - what a nightmare!
Everyone I talked to was understanding and it turned out better than we could have hoped! The managers just moved our reservation back one night. NO ADDITIONAL CHARGE! and this included that we would now be taking up one of their suites on a FRIDAY night - last minute, and all for the price I would have had to pay to just stay in a regular room with a cot.
Yes, the area surrounding the hotel is shady, however - every room is accessible from the inside - and you have to walk right by the front desk to get to ANY of the rooms. There were SEVERAL staff available all around the building to assure we were all safe and comfortable. At first I felt a little uneasy, but quickly was made to feel right at home AND SAFE. The parking area was well monitored and well lit up - and I made several trips to the vehicle after dark - ALONE - and never felt uneasy at all. There are several security cameras, and we did not even smell cigarette smoke or see ANY signs of ANY kind of partying. Be realistic - you are in Atlanta. We DID venture out for dinner but brought our manners with us, so we did not encounter even the tiniest bit of any kind of issue!
Our room was extremely clean! Yes, everything was unplugged but it took literally 2 minutes to plug things in - with easily accessible outlets and the fridge worked so well it was ice cold in there within 20 minutes. Air conditioning worked amazing, and was quiet - beds were so comfortable I could not get the teenagers to head to the pool with me!
The pool area had plenty of places for everyone and was extremely clean. The pool was very clean and I am very picky about what I will swim in. I jumped right in. It was refreshing and I enjoyed it VERY much! We even went for a swim after six flags on a FRIDAY night - the pool was FULL. It was FULL of FAMILIES and all the kids had joined together to play a game of marco-polo! It was WONDERFUL! (and this was at 10:30 at night - the pool is only accessible OUTSIDE - we all got along just FINE)
They DO have irons - just ask at the front desk. I think common sense states for fire hazard purposes (and perhaps theft issues) no one can leave one on in the room. And our iron was clean and looked fairly new.
It is CONTINENTAL breakfast - it looked like EVERY OTHER continental breakfast at every other Days Inn I have stayed in. BUT they added strawberry waffle mix along with the traditional and the cinnamon waffle mix. It was clean, and FRESH. On saturday morning, I sat down there with my coffee because everyone was asleep in the room and watched her clean and refill everything - I was so impressed by amount of food she refilled - it was a constant flow!
The only bug I ever saw was ONE MOSQUITO - and THAT was outside in the parking lot. The tub was clean, the toilet was clean - the sheets and comforters were clean - the floor was clean! I know because I wore socks to walk around in and the socks stayed white.
I only saw the staff get a little upset one time - and it was the GUEST who was being unreasonable and LOUD. I was impressed with how cool the staff handled the situation.
They went above and beyond, the lobby was clean - the pool towels were clean! the linens for the room smelled GREAT and fresh!
The shuttle service to and from six flags allowed us to REALLY enjoy family and avoid lines, walking, and traffic - we were in and out!
We had family decide to stay with us and as an added above what could EVER be expected, the hotel let him stay with us and buy a ticket and shuttle to the park - all for only the extra person fee (I think it was $8 or maybe $10 - I don't know because he paid it)
Overall - I would highly recommend and WE WILL BE BACK!
Thank you Days Inn for EVERYTHING! We had an amazing time and you took very good care of our family!
I could go on and on, but I think most have stopped reading already.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paducah, Kentucky
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“We will NEVER stay here again!”
1 of 5 stars Reviewed 26 July 2011
2
people found this review helpful

Hotel was dirty. Bath tub would not drain and the front desk did not seem to care or offer to partially reimburse us. The set up for the continental breakfast was a disaster. There was no room to get to the elevator or to the tables because people were standing in the way for the food. Hope there is never a fire during breakfast. There will be a traffic jam. The pictures for this hotel were definitely photoshopped or they were taken at a different hotel.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask prew61 about Days Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pamela taylor, Director of Sales at Days Inn & Suites, responded to this review
3 September 2011
Thank you so much for your comments. As I have preciously said that is sometimes difficult to respond to such a review because I did not get the opportunity to meet you to apologize and rectify the situation. We always try to provide top notch service and we are committed to correcting any issues that are brought to our attention during a guest’s stay. Our continental breakfast is one of our greatest assets. We have a very large continental breakfast and you are correct many people are always at breakfast. That is why we suggest at check in that you come a little early to miss the crowd. To our past and future guests, please tell us what is wrong as soon as possible. We want our guests to be comfortable and come back again.
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1 review
3 helpful votes 3 helpful votes
“This hotel sucks!!!”
1 of 5 stars Reviewed 15 July 2011
3
people found this review helpful

The location sucked, it had two "adult" stores less than a mile away. There was pee and sex stains on the sheets. The bathroom door wouldn't shut the toilet wouldn't flush. The room smell like mold. The swimming pool had bugs all in it, I saw a rouch in my room. The remote wouldn't work, and i could go on and on. But overall the hotel is terribal!!

  • Stayed July 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask jugde101 about Days Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pamela taylor, Director of Sales at Days Inn & Suites, responded to this review
5 September 2011
Thank you so much for your comments. I am so sorry that you were not comfortable at our hotel. We did everything we could to accommodate you. We changed your sheets as soon as you called and said there was a stain on the sheets. When you called back saying that the bathroom door would not close all of the way, we sent someone to move your things to another room. You said that that room smelled like mold and the manager came and checked but you nor he found any mold. The bug you found was a dead moth that was on the window sill. Still, the manager moved you to another room. The remote in that room was not working because the batteries were not in the remote correctly. We brought you a new remote. Our goal is to not only meet expectations of our guests but to exceed them. Again, thank you for your comments because it is only through fair and honest critiques like yours that we improve.
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Additional Information about Days Inn & Suites

3900 Fulton Industrial Boulevard, Atlanta, GA 30336
Price range (per night):* INR3,076 - 4,585

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