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Residence Inn Richmond West End – reviews, photos

3.0 of 5
2121 Dickens Road, Richmond, VA 23230
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Residence Inn Richmond West End
Ranked #34 of 85 hotels in Richmond
4.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    7
    10
    4
    4
    1
Date Rating
Raleigh, North Carolina
Senior Contributor
36 reviews 36 reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
“Friendly staff”
4 of 5 stars Reviewed 14 February 2012
2
people found this review helpful

This hotel is fashioned after some of the original style of Residence Inns with entrances from the outside - "apartment style". Trish at the front desk friendly & professional; room clean & comfortable; fireplace in room was great for a cold, windy night, but didn't know how to get it to work and it was 11:00Pm, so didn't ask, but will next time!. Stayed just one night, but everything was great!

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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usa
Senior Contributor
26 reviews 26 reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
“Great suite with a fireplace, nice touch! A home away from home.”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Staying at the Residence Inn, West End in Richmond VA was a delight. I stayed in a 2 floor suite with 2 huge bedrooms and a couch could also pull out into a bed. The rooms had been upgraded and clearly modern with stainless steel appliances, wonderful countertops and a fireplace in the living room. It is located in a quiet area and the customer service good. I would highly recommend staying at this hotel and in the 2 story suite if you are traveling with family or friends. The rooms provide privacy and each has their own big bathroom. Plenty of space to store items as well. You will need a car as nothing is in walking distance but you will not be to far away from downtown or any other area in Richmond that you may need to go. They do provide a free hot/cold breakfast daily and I believe 3 nights a week appetizers are provided and free to guests. Overall, I would stay here again! Worth the money.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fords, New Jersey
Senior Contributor
26 reviews 26 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Very nice”
5 of 5 stars Reviewed 29 January 2012

I was reading some of the other reviews and am thinking maybe they remodeled since because my room was far from outdated. Very modern, nice bright colors, very clean, great breakfast with great variety, and everyone was very nice. The only reason I didn't give all 5's is because the heating in the rooms is extremely loud, to the point it made it difficult to fall asleep. With that being said, I would still stay again

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Media, PA
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Convenient to highways and downtown”
4 of 5 stars Reviewed 2 November 2011

Great place to stay with a group of friends. Our party of 5 was comfortable in the 2 bedroom with a sofa bed / 2 bath. The breakfast was nice but the room where it is served gets very crowded, get there early.
There is lots to do in Richmond; we recommend The Hollywood Cemetary Tour and the Real Richmond Food Tour.

  • Stayed October 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Roanoke, Virginia
Senior Contributor
30 reviews 30 reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
“Most spacious property”
5 of 5 stars Reviewed 6 October 2011

Not your average hotel room. The rooms are set up as small apartments in mini clusters. The rooms are VERY spacious! Includes a small kitchen with oven, full fridge, living area and bed area. My room even had a fireplace (did not use). Rate included hot breakfast and light dinner (check days). Room was quiet, HVAC worked well. I chose a 2nd floor room, had to use stairs (no problem for me). When I return to this area, I will book a room here!

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Residence Inn Richmond West End

  • Residence Inn Richmond
  • Richmond Residence Inn
Address: 2121 Dickens Road, Richmond, VA 23230
Price range (per night):* INR6,889 - 10,138

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Residence Inn Richmond West End
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