First - if you have mobility issues, think twice. I was traveling with a broken leg. I called ahead to request a shower chair and was told they had no such thing - only fully handicapped-accessible rooms. Those are often very inconvenient for people not in wheelchairs. Access to the restaurant is down stairs - there is a ramp, but it's not at all obvious and I only found it by accident. Most doors open to the outside.

The location is good in the sense that it's right off the freeway, but it's not convenient to much of anything - "Industrial Road" is well named. There are no restaurants in walking distance. The hotel mini-mart has mostly snack items and nothing for breakfast (though you can purchase an $8 bottle of wine for $21.)

The rooms are adequate but no more. Bathroom amenities include soap, shampoo, and conditioner (no lotion.) There is no luggage rack in the closet. There are two phones, one by the bed and one on the desk, but they only put a pen and paper next to the one by the bed. Internet is complimentary but painfully slow. There is complimentary coffee but you're only allowed one package of condiments per pot, so unless you drink it black you're probably shortchanged.

The service at this hotel can't be beat. Staff was friendly and helpful. Overall atmosphere and decor was very polished. Guest rooms were a bit tight, but beds were comfortable and bathrooms were spotless!

I stayed at this hotel for 3 nights Oct 11 to 14 on a business trip to Lowell, MA from India. This hotel was very close to our office. I found the hotel stay very comfortable and nice. The staff was great and the hotel was top in quality and comfort.

I stay here fairly often for business. I have found over the past 5 years it has actually recently improved quite a bit which is why I was moved to write a review. The front desk staff are amazing-- very nice and friendly. Some of the rooms have been redone and upgraded with flat screen tvs and new bedding. It seems they have also taught the housekeeping staff a few more skills and it is no longer a "keep your socks on" kind of place. For an old reliable Marriott courtyard this one can't be beat.

I hesitated to write because why increase the competition for rooms?.. but it can't hurt to encourage more business travelers.