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Sheraton Commander Hotel – reviews, photos

16 Garden St, Cambridge, MA 02138
Hotel amenities
Sheraton Commander Hotel
Sheraton Commander Hotel
Sheraton Commander Hotel
Sheraton Commander Hotel
Sheraton Commander Hotel
Sheraton Commander Hotel
Ranked #12 of 17 hotels in Cambridge
4.0 of 5 stars 156 Reviews
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156 reviews from our community

What travellers say about this hotel
  • Harvard Square(11)
  • Very nice(5)
  • Club level(3)
Traveller rating
    49
    69
    24
    10
    4
Only show reviews for Family (25) | Couples (33) | Business (59)
Date Rating
Middlebury, Vermont
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Mostly good news for this old war horse”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I recently stayed at the Sheraton Commander on a professional trip to Cambridge. This is an older hotel, but has been thoughtfully renovated. My room was extremely comfortable, spacious, with a fine king-sized bed. I particularly appreciate that the rooms are not all "cookie-cutter" configurations, as in so many modern hotels. Mine faced the front and had a desk spanning two of the three front windows that was at least 10 feet long--extremely useful for laying out papers and working. The Internet connection was free and worked well. The closet was in a separate large alcove with plenty of room to lay out my suitcase out of the way. There was a quality clock radio that provided excellent reception for both Boston NPR stations and decent sound. The restaurant is pleasant with several delicious light options for dinner (though it seemed pricey for breakfast).

Now the negatives: there were no real glasses or coffee cups--only plastic or paper. I expect this at the $89 Day's Inn, but at an up-scale hotel like the Commander I expect a real glass to enjoy a wine at the end of a long day--it's one of my litmus tests for hotel quality. And the elevators are small and slow. But on the whole my stay was a good experience.

Stayed January 2012, travelled on business
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New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Very convenient, clean hotel”
4 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

I recently stayed at the Sheraton for a friend's wedding in Cambridge. I loved the room me and my husband had with a king sized bed - it was very clean and thoughtfully laid out; my sister and a friend each had rooms with double beds, and they each had a bathroom with a separate changing/make-up room - I saw that and wished I had booked a similar room (next time!!!). The staff was courteous and knowledgeable; and we had breakfast down in the hotel's restaurant every morning - I have to pay a special compliment to the staff member, I think her name was Adriana, who greeted us in the restaurant each morning; for she provided outstanding service - she was cheerful, kind and helped us with our odd food requests. The restaurant's manager was also helpful in securing a place for the wedding party to relax and enjoy some post-wedding drinks with the exhausted bride and groom, despite another client having booked most of the bar for a function. That made us very happy, and the cocktail list was creative!
This hotel is also conveniently located to Harvard and central Cambridge, it is about 10 minutes' walk into town, where there is plenty of shopping and places to eat. I would definitely stay here again.

Room Tip: I would ask for double beds, especially if you are traveling with someone and want a room separate f...
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madison, Connecticut
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Good place to stay and reasonably priced”
4 of 5 stars Reviewed 22 January 2012
2
people found this review helpful

I stay at the Sheraton Commander every time I come to Cambridge which is about twice per month. I have been staying here for years for a number of reasons.

Because I do a lot of flying around the world, being able to open windows -- even just a bit - in hotel rooms is important to me. You can do this at the Sheraton Commander. In addition, the rooms are comfortable and clean, and the staff is very friendly and helpful. The newly remodeled restaurant and bar is good, and allows you to pop down for a drink or food if you don't feel like going out.

The one down side is the slow speed of the elevators, but that's a minor inconvenience overall. This is not a luxury hotel, but it's comfortable and warm, and I keep going back.

Room Tip: Obviously, corner rooms are always the best.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Senior Contributor
22 reviews 22 reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
“Older hotel but well maintained”
3 of 5 stars Reviewed 15 January 2012

While the hotel has character and was beautifully decorated for the holidays, its rooms are smaller than one would expect at the Sheraton. There is no pool, and in general the facilities are old, though nicely maintained. The window in my room was very small, and the floor wasn't entirely level. The hotel charged $2 for bottled water, though in most Sheratons I've been to, this is free. Internet and printing was complimentary, which was a definite bonus. The location is perfect if visiting Harvard. All in all a good stay.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York City, New York
Senior Contributor
24 reviews 24 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Very nice hotel perfectly situated for a visit to Harvard”
4 of 5 stars Reviewed 4 January 2012

We were visiting Harvard the week after Christmas and decided to stay at this hotel. Although parking is in a lot adjacent to the hotel (and costs $29 per night) the process of leaving the car there was very early, and the claim ticket was stamped by the front desk upon paying the fee on check in. I was pleasantly surprised by the quality of the hotel, and our room ( we were in 344) was very nice. It felt more like a suite, with a hallway upon entering, and the bathroom with toilet, sink, and bathtub to the right. Then there was a large closet to the left with a full-sized umbrella in case of rain. At the end of the hallway was a large room with two double beds, a leather chair with ottoman, a large desk and work area, and nightstand between the two beds. Wifi was free and easy to access (room number plus your last name). There was an additional smaller area with a sink, well-lighted mirror, and shelf to place luggage. There was no view to speak of, but the room was quiet and pleasant. More importantly, if you are in Cambridge to visit Harvard, you can safely park your car and walk for the rest of your visit! The Sheraton Commander is directly on Cambridge Common and a few blocks from the main Harvard buildings and the Yard. The front desk was pleasant and helpful, and the restaurant/bar there looked nice, although with so many interesting places to eat around Harvard, we did not try it. If we are back to visit Harvard again, we would not hesitate to stay here.

Room Tip: We had no noise at all in 344, so perhaps ask for a room that does not face the main street.
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Sheraton Commander Hotel

  • Sheraton Cambridge
  • Cambridge Sheraton
Address: 16 Garden St, Cambridge, MA 02138
Price range (per night):* INR10,810 - 21,732

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