Pros: 1) For my purposes, the location is perfect. However, there aren't many food options nearby. 2) They offer enough variety for breakfast. 3) The rooms are comfortable and big enough. Comparable to the Irving House and cheaper. 4) The price includes a private bathroom, something you have to pay extra for at the Irving House. 5) Staff is friendly and helpful.
Cons: 1) The bedding looked worn down and dirty. 2) This wasn't a problem for me but I know two colleagues who had skin reactions to the detergent used for the sheets. 3) The wireless did not work all the time. 4) I originally made a reservation online and did not receive a confirmation email as I should have. So several days later, I booked another room, at which point I received two confirmation emails for both reservations. I called to cancel one of the rooms. Several days later, I received a phone call from the Inn asking why I had two rooms booked. I once again cancelled one of the rooms and got an email confirming the cancellation. On the day of my stay at the Inn, I received another phone call about why I had two rooms booked! I didn't get charged for the extra room, but their lack of follow through gives me the impression that the staff there is not careful.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC