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Comfort Inn – reviews, photos

2.0 of 5
3442 Freedom Dr., Springfield, IL 62704-6516
Hotel amenities
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Ranked #27 of 38 hotels in Springfield
3.0 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    4
    3
    7
    10
    5
Date Rating
springfield, Ilinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“going down hill”
2 of 5 stars Reviewed 11 January 2011
2
people found this review helpful

We are repeat customers but had not stayed here for two years. Wow has the service and the quality decreased.

The room smelled and didn't seem real clean. I found out why when the maid forgot to clean our room the day between our 2 day stay.

I complained but got no answers.

won't stay there again, will try the other two hotels next door.

  • Stayed December 2010, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask carrie079 about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, CA
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Adequate”
3 of 5 stars Reviewed 9 November 2010
1
person found this review helpful

I read the reviews before booking and didn't expect much. It was as described by previous comments. The hotel is very dated and needs a facelift inside and out. The room appeared clean, but there was a "ring" stain around the tub. It appears that many workmen use this hotel to stay in while working locally. I don't know if this is the "norm" or just when we stayed there. We had a good night sleep overall, and that is what we expected, but if you want more then go some place else.

  • Stayed November 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask TravelinJacks about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, NM
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Just OK.......pretty dated”
3 of 5 stars Reviewed 16 October 2010
1
person found this review helpful

Our room was spacious, but everything seemed a little too old. The bedspread was definitely dated. The mattress was very soft and left me with a back ache the next morning. There was a little mold in the bathroom. Breakfast was scattered all over a too small room and the room was very cold. Lots of cigarette smoke on second floor. We had to be moved because of it.

  • Stayed October 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Roadrunner58 about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Littleton, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Not very clean”
2 of 5 stars Reviewed 1 October 2010
2
people found this review helpful

This hotel had dried grass from the lawn on some of the towels, hairs on the sheets and hairs in the bathroom. The areas around the light switches were grungy, and the room needed a good cleaning in general. The bed had a matress pad added to it. The sheets were not deep pocket and the fitted sheet kept creeping up the side of the mattress and pulling off. For only $10 more stay at the Comfort Suites on Dirksen Parkway.

  • Stayed October 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask quilter309 about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Nice location, nice size room but squishy bed. Look out for the safe fee.”
3 of 5 stars Reviewed 28 May 2010
1
person found this review helpful

Located just off the main drag and near all kinds of shopping and restaurants. Don't miss free pie on Weds at the Baker Square right next door. Great sized room, clean with a nice bathroom. I had a "2 room suite" which is really just a silly bump out in the walls so they can try and call a larger room a suite.

Only two things I wasn't happy about. The really soft kind=g size bed (I slept lousy both nights) and the $3 safe fee they try and sneak onto your bill. Why on earth do tyey risk angering a customer (me) and have me not return to Comfort over $3.00? Stupid. Are you listening Comfort?

  • Stayed May 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask speccoat about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Comfort Inn

  • Comfort Inn Springfield
  • Springfield Comfort Inn
Address: 3442 Freedom Dr., Springfield, IL 62704-6516
Price range (per night):* INR5,657 - 7,393

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