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Super 8 Springfield East – reviews, photos

2.0 of 5
1330 South Dirksen Parkway, Springfield, IL 62703
Hotel amenities
Super 8 Springfield East
Super 8 Springfield East
Super 8 Springfield East
Super 8 Springfield East
Super 8 Springfield East
Super 8 Springfield East
Ranked #33 of 38 hotels in Springfield
3.0 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    1
    1
    5
    1
    6
Date Rating
Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Not happy with our stay”
1 of 5 stars Reviewed 28 September 2009

I agree that the operators of this hotel apparently do not value customer satisfaction. We booked this motel 3 weeks in advance and requested 2 ground floor rooms. My mother is in a wheelchair and requires us to take oxygen equipment with us. When we booked the rooms, we were told that was no problem. We could definitely have ground floor rooms. When we got there we were told there were no ground floor rooms available. There were only 3 cars in the parking lot!! We were placed on the second floor and had to get my mother's oxygen equipment into the elevator and then on down to the room. The next morning when we were leaving, we noticed there were only 6 cars in the whole parking lot! I can't imagine that ALL of the ground floor rooms were unavailable!! Sure wish I had read the other reviews BEFORE we booked this motel! I agree, the hallways did smell! There was an ice machine on the second floor, but it didn't work. We had to go back down to the first floor to get ice!! We'll never stay there again!

  • Stayed September 2009, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Balmertown
1 review
“Bed Bugs”
1 of 5 stars Reviewed 17 September 2009

Just to let everyone know...there are bedbugs in this hotel...we were woken up at 4 in the morning....because I was being bitten up... happened to find one bug..and confirmed it was a bedbug. Got my family up and left a note at the front desk because no one was there... expected not to be billed.. but we were.. manager will not believe us. They said they couldn't find any bugs..so they billed us. Do not stay there!!

Stayed August 2009, travelled with family
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Ask cher0967 about Super 8 Springfield East
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2 helpful votes 2 helpful votes
“You get what you pay for!”
3 of 5 stars Reviewed 10 July 2009

This property was easy to find and value friendly. It's a very budget operation which is fine for the traveler who needs a decent bed, a hot shower, a continental breakfast, and no frills.

  • Stayed July 2009, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask SmithFamFour about Super 8 Springfield East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
1 review
“Terrible, Terrible, Terrible!!!”
1 of 5 stars Reviewed 15 October 2008

The operators of this hotel apparently do not value customer satisfaction. We were sent up and down the elevator two times before we were checked into a room. At 4pm the first room was still being cleaned, the second room already had an occupant lying in the bed. After much frustration and irritation the unconcerned front desk staff finally gave us the key to a room that we could actually check in to. The hallways were hot and smelly as there were bags of garbage all over. Hotel staff made no attempt to compensate for our inconvenience and never responded to several phone calls and a satisfaction survey. I will NEVER stay her again!!! I would not recommend this place to my worst enemy.

  • Liked — price, but you get what you pay for
  • Disliked — the service was horrible
  • Stayed August 2008, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask KCole about Super 8 Springfield East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central PA
Senior Contributor
21 reviews 21 reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
“Ok for a night's stay”
3 of 5 stars Reviewed 9 July 2008
1
person found this review helpful

We stopped here for the night as we traveled by motorcycle through the midwest. Check in was efficient, and our room on the 4th floor was clean and spacious,. The hallways were clean, although warm (apparently not a/c'd), and the housekeeping staff who were working on a nearby room were friendly enough. The room a/c worked well, as did the elevator which we used several times to bring up our gear. We parked our covered bike in the rear of the building. There was no parking available which we could see from our room, which always makes my husband nervous, but we had no problems with the bike. Internet service worked well. I had laundry to do, and the washer was great, but only one of the two dryers was in order, and the lint filter on it was broken, so it took two sets of coins to dry our load. Breakfast was decent....cereals, toast, pastries, juice and coffee/tea. We had hoped to be able to walk somewhere for dinner, but other than a couple fast food places, the only choice was a "family restaurant" across the street, where the food was ok, but nothing special. It was our 35th wedding anniversary, and dinner for two cost us all of $17.50, including peppermint stick ice cream!! (Romantic, huh??)

  • Liked — It was clean, low-priced and reasonably close the the Lincoln Museum
  • Disliked — No way to keep an eye on our motorcycle from our room - not much food nearby
  • Stayed July 2008, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Super 8 Springfield East

  • Super 8 Springfield
  • Super Eight Springfield
  • Springfield Super 8
  • Springfield Super Eight
Address: 1330 South Dirksen Parkway, Springfield, IL 62703
Price range (per night):* INR2,857 - 3,865

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