when i went to this hotel i was ezcpecting it to be better. the rooms were small, the pool was tiny, the breakfast was okay though. the location was a little far away from the city.

Stayed here 1/07/09 - 1/08/09. Long day and I was ready to stop when I got here. The hotel is clean and attractive. The room was very clean and not "worn out" at all. It is right off of I-55 but I didn't have any noise issues. I had chicken fetticine (room service) and it was very good. They have a little bar in the restaurant that sat around 3or 4 people. The bed was very comfortable and the coffee was good in the lobby (I didn't eat breakfast). It was great.

We spent two nights here and absolutely loved it. When we travel, we stay in different types of establishments -- chains, independents, etc. -- and this is our second Hilton experience in the past year. I need to state how each and every employee is welcoming, friendly, helpful, etc. It's awesome and will definitely keep us coming back to Hilton in the future.

Our room was clean and comfortable. The a/c and thermostat worked well. We were happy with the wireless internet. The person who complained below about the highway noise must have the ears of a Doberman Pinscher because we couldn't hear it at all, and I'm one who oftentimes takes a little while to get to sleep, especially in a new bed ... which, by the way, was very comfy. We used the business office (free faxing) and the laundry room. Everything was clean and efficient. Breakfast had a number of good options: eggs, sausage, fruits, cereals, etc. And each afternoon/evening there were cookies in the lobby.

But again, the thing about this place that stood out the most was the wonderful staff: the front desk agents, the housekeepers, the kitchen staff, the bellmen, etc. Each had a smile, a nice greeting, and offered to go out of his or her way to make us comfortable. From these two recent stays, can one deduce it's a good company to work for? Travel benefits? Hmmm ....

I know the Comfort Suites has higher/better reviews than this hotel, but I was able to get a better rate via AAA in what I perceived to be a newer hotel. I'm a Hilton Honors member so I'm also a bit biased to this chain as well.

My wife and I traveled with our two children for a long sight-seeing weekend in Springfield. We arrived later than expected due to inclement weather and construction. Nevertheless, we were warmly received, with a personalized thank-you-for-staying-with-us note. Of course, HGIs are known for their cookies as well - always a good thing after hours on the road.

The room was very clean. I know this as I wore new white socks on the carpets and they still looked new after a few hours of walking sock-foot. The towels in the bathroom were amazing - super thick and plush - this is the first time I've ever noticed this little perk.

The pool area is not large, but clean and sufficient. Parking lot is clean and very brightly lit at night. Staff was extremely friendly.

We didn't eat any breakfasts there, but I did look at the breakfast and there was a broad array of food, with something for everyone at a very reasonable price of $9. Sure beat the McDonalds and IHOP breakfasts we had.

Lastly, I wanted to mention how pleasant and accommodating the assistant GM, Lacey. She directed us to D'Arcy's Pub for a late night dinner and the food and atmosphere was excellent!

Good service and great accommodations all around!