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Staybridge Suites South – reviews, photos

3.0 of 5
4231 Schooner Drive, Springfield, IL 62707
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Staybridge Suites South
Staybridge Suites South
Staybridge Suites South
Staybridge Suites South
Staybridge Suites South
Staybridge Suites South
Ranked #13 of 38 hotels in Springfield
4.0 of 5 stars 23 Reviews
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23 reviews from our community

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Reno, Nevada
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
“This was Great One Bedroom One Bath suite!”
5 of 5 stars Reviewed 14 September 2011

We have stayed at several Staybridge Suites; two different ones in California and this one in Springfield, IL. This Springfield, IL Staybridge Suites is hands down THE BEST thus far! Check in was fast and flawless with a cheerful, courteous front desk employee. We had a ground floor one bedroom (King bed), one bath suite with complete furnished kitchen. Nice full size frig, two burner stove top, dish washer, all the dishes, glass wear, flat ware, pots, pans, microwave bowls, toaster and coffee pot. There is a “breakfast bar” that separates the suite entry from the kitchen. As you walk in the door you come up on the desk and chair with a desk lamp, then the sofa sleeper, a floor lamp in the corner by the large window, two small tables pushed together for a coffee table. Across from the coffee table and sofa (sleeper) is the TV cabinet with doors with three drawers, that held a tube style TV. Next to the TV cabinet was a small table with a table lamp next to the double doors to the bedroom. Between the kitchen sink and the bedroom double doors was another rectangle table with a chair. The bedroom had a King size bed, very comfortable by the way, with a night stand on each side each with a bedside lamp on each, TV cabinet with doors with three drawers, that held a tube style TV and a very nice comfy chair! The sink and vanity are next, separate from the toilet/tub and shower. Directly across from the sink/vanity is the closet with sliding doors and a plus is the wire storage racks on one side for each space; here is also the ironing board and iron. Down the hall from the suite, you enter (with your key card) the fitness room with bike, two tread mills elliptical fitness machine, water cooler, flat screen TV, plenty of towels and scale. Directly off the fitness room is the guest FREE (no coins required!!!) laundry with FOUR washers and FOUR dryers and the room is actually pleasantly cool with two large windows. Also directly off the fitness room is the indoor pool and whirlpool. All these guest areas were spotlessly clean. Off the front lobby is the guest breakfast/evening reception area. Also in this area you find a gathering area with sofa, several chairs, end tables, coffee table, flat screen TV and fireplace. Off the breakfast area you have a guest library, the “business center” and small meeting room. Leading outdoors, off the breakfast room, is the patio area with two barbeque grills and a sports court, several tables and chairs. By the front desk you will the Bridge Mart , it is not very plentiful selection, but pretty sure it must work for the guest or it wouldn’t be there. FYI with in probably ¼ to ½ mile is a Meijer Food Store, extremely reasonable prices and a huge selection of everything under the sun. The complimentary breakfast was very acceptable, as long as you don’t expect gourmet food, you should be just fine to eat up and get a start on your day. The reception is Monday through Thursday. Monday is the Priority Club Reception, and then Tuesday through Thursday is lighter fare. Although, the calendar on our refrigerator showed “cookout” each Thursday and the night we had barbequed hamburgers and brats with all the trimmings including cheese, soft drinks, beer and/or wine. The next night was an “ice cream social” and that includes four or five different toppings for your ice cream and again soft drinks beer and/or wine. The front desk was more than happy to provide Springfield area maps that showed the most popular sites to be seen; along with a Spring Guide magazine and suggestions of what to see and/or do. Just remember, this is what would be referred to as an extended stay property, so be sure you understand the housekeeping cycle for what you can expect. If you wish to have more frequent attention to your suite, let the front desk know so they can alert housekeeping of your desires. This property’s number one priority is the guest comfort and happiness and that we can attest to! We stayed five nights, loved every minute and highly recommend the Staybridge Suites Springfield, IL!

Room Tip: This was a great stay!
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarasota, Florida
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Internet needs a code again and again and again”
2 of 5 stars Reviewed 3 August 2011
1
person found this review helpful

Nice hotel, friendly hotel but PATHETIC internet They give you a crazy code, it last for 2 hours and you get kicked off, then you have to call reception again for another. Guess what happens after 2 hours?? Yep you gotta call reception again and get another strange code.
What a waste of time.. Put me off completely.
Beds are hard, and my non smoking room had, had a smoker in there before. It's a shame because the staff are nice, the place is ok but with a pathetic internet system, hard beds and smokey rooms I won't go back.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Workaholicfromfl about Staybridge Suites South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, IHGCare at Staybridge Suites South, responded to this review
15 August 2011
Dear Workaholicfromfl,

Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the way internet service offered at the hotel may have caused you. Thank you for your compliment on our friendly staff. We take all feedback seriously, and sincerely regret that we did not meet your expectations.

Once again, we appreciate you taking the time to share your comments with us. We have sent you a private message to obtain additional details about your experience.

Sincerely,
Lin Sun
Case Manager
IHG Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairbanks, Indiana
Top Contributor
54 reviews 54 reviews
Reviews in 46 cities Reviews in 46 cities
49 helpful votes 49 helpful votes
“Definitely no surprises”
5 of 5 stars Reviewed 27 February 2011
1
person found this review helpful

Everything you need for one night or one month. Great suite with amenities, various items on breakfast buffet; evening treats; complimentary business center; free newspaper, laundry. All this and Priority Club points, too.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jwjwjwjw1 about Staybridge Suites South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
1 review
“Homey, friend staff, return every year for 13 years.”
4 of 5 stars Reviewed 30 October 2010

My brother lives in Chatham. I travel from California with my family at least once a year. My Illinois trip includes three nights in Springfield at the Staybrige. Staybridge has become home. The same front desk fellow has been there for years. While he couldn't possibly remember us from year to year, we are always happy to see him. We remind him of who we are and he lights us and welcomes us back. Unlike the fellow posting about the horrible beds, we find them quite the opposite. The rooms are spotless, furniture well thought out. Kitchenettes, while hardly hugely stocked, have enough for the majority of cooking that would go on there. Pool great, play area great. Happy guests. Friendly staff. Can you tell we love the place...and I travel to lots of little towns all over the country with my family.

  • Stayed January 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SacramentoFan about Staybridge Suites South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Beds as hard as the slabs at the morgue”
1 of 5 stars Reviewed 24 June 2010

Don't stay here unless your idea of a comfortable mattress runs along the lines of concrete slabs. Staff was friendly, and they moved us from our first room when our TV in the bedroom did not work. However, the second room had a thermostat that although on the wall and apparently receiving power, had no effect on the room temperature. The coffee was horrible. We checked out and moved next door to the Hampton........comfy bed and a good night's sleep.

  • Stayed June 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask budyzer5 about Staybridge Suites South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Staybridge Suites South

  • Staybridge Suites Springfield
Address: 4231 Schooner Drive, Springfield, IL 62707
Price range (per night):* INR6,217 - 8,401

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