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Staybridge Suites South – reviews, photos

3.0 of 5
4231 Schooner Drive, Springfield, IL 62707
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Staybridge Suites South
Staybridge Suites South
Staybridge Suites South
Staybridge Suites South
Staybridge Suites South
Staybridge Suites South
Ranked #13 of 38 hotels in Springfield
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    9
    11
    0
    2
    1
Date Rating
Sarasota, Florida
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Internet needs a code again and again and again”
2 of 5 stars Reviewed 3 August 2011
1
person found this review helpful

Nice hotel, friendly hotel but PATHETIC internet They give you a crazy code, it last for 2 hours and you get kicked off, then you have to call reception again for another. Guess what happens after 2 hours?? Yep you gotta call reception again and get another strange code.
What a waste of time.. Put me off completely.
Beds are hard, and my non smoking room had, had a smoker in there before. It's a shame because the staff are nice, the place is ok but with a pathetic internet system, hard beds and smokey rooms I won't go back.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Workaholicfromfl about Staybridge Suites South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, IHGCare at Staybridge Suites South, responded to this review
15 August 2011
Dear Workaholicfromfl,

Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the way internet service offered at the hotel may have caused you. Thank you for your compliment on our friendly staff. We take all feedback seriously, and sincerely regret that we did not meet your expectations.

Once again, we appreciate you taking the time to share your comments with us. We have sent you a private message to obtain additional details about your experience.

Sincerely,
Lin Sun
Case Manager
IHG Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairbanks, Indiana
Top Contributor
54 reviews 54 reviews
Reviews in 46 cities Reviews in 46 cities
49 helpful votes 49 helpful votes
“Definitely no surprises”
5 of 5 stars Reviewed 27 February 2011
1
person found this review helpful

Everything you need for one night or one month. Great suite with amenities, various items on breakfast buffet; evening treats; complimentary business center; free newspaper, laundry. All this and Priority Club points, too.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jwjwjwjw1 about Staybridge Suites South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
1 review
“Homey, friend staff, return every year for 13 years.”
4 of 5 stars Reviewed 30 October 2010

My brother lives in Chatham. I travel from California with my family at least once a year. My Illinois trip includes three nights in Springfield at the Staybrige. Staybridge has become home. The same front desk fellow has been there for years. While he couldn't possibly remember us from year to year, we are always happy to see him. We remind him of who we are and he lights us and welcomes us back. Unlike the fellow posting about the horrible beds, we find them quite the opposite. The rooms are spotless, furniture well thought out. Kitchenettes, while hardly hugely stocked, have enough for the majority of cooking that would go on there. Pool great, play area great. Happy guests. Friendly staff. Can you tell we love the place...and I travel to lots of little towns all over the country with my family.

  • Stayed January 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SacramentoFan about Staybridge Suites South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Beds as hard as the slabs at the morgue”
1 of 5 stars Reviewed 24 June 2010

Don't stay here unless your idea of a comfortable mattress runs along the lines of concrete slabs. Staff was friendly, and they moved us from our first room when our TV in the bedroom did not work. However, the second room had a thermostat that although on the wall and apparently receiving power, had no effect on the room temperature. The coffee was horrible. We checked out and moved next door to the Hampton........comfy bed and a good night's sleep.

  • Stayed June 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask budyzer5 about Staybridge Suites South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, Missouri
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Nightmare”
2 of 5 stars Reviewed 31 May 2010

Reserved non-smoking room; obviously received smoking room as it smelled very strongly of old smoke. Next room neighbors had a loud party with loud music and people slamming in and out of the room from roughly 1 AM to 4 AM. Despite repeated polite requests to both the neighbors and the front desk nothing was done to quiet them. Do not reccommend!

  • Stayed May 2010, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask katrinemo about Staybridge Suites South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Staybridge Suites South

  • Staybridge Suites Springfield
Address: 4231 Schooner Drive, Springfield, IL 62707
Price range (per night):* INR6,217 - 8,401

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