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Carlisle Hotel – reviews, photos

2.0 of 5
10909 M Street, Omaha, NE 68137 (Formerly Days Hotel)
Hotel amenities
Carlisle Hotel
Ranked #63 of 69 hotels in Omaha
2.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    5
    0
    3
    5
    13
Date Rating
Decatur, Nebraska
1 review
“It is not as bad as everyone says!”
3 of 5 stars Reviewed 4 February 2011

Myself and my child lived at this hotel while waiting to close on some property. The staff was friendly, and went out of there way. My daughter had a visit from santa I don't think she will ever forget. THANKS CARLISLE STAFF! It was clean. The only real complaint I would have is that the pool area was to cool for me, but my daughter had a great time. I had free internet, cable, and always had hot water. It is a budget hotel and it is older. If you want to stay in a new hotel then stay in a new hotel and pay a lot more money. I am sure I will stay in this hotel again in the near future. Personally I want to thank the Carlisle staff.

  • Stayed October 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LILTA069 about Carlisle Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle Nielson, Manager at Carlisle Hotel, responded to this review
6 October 2011
Dear Valued Guest,

I am very happy to hear that you and your daughter enjoyed your stay at the Carlisle Hotel at the beginning of the year. The hotel has been going through many positive changes the last 5 months (including management, staff and maintenance of the hotel). Customer satisfaction is our number one priority. I have happily taken on the role as office manager and wish to express to you, and all viewers of this site, that the hotel and its staff strive to exceed the expectations of our customers. We look forward to the return of previous guests and welcome new guests to the Carlisle Hotel.

Thank you, we appreciate our guests!!
Becky Gintonio, management and staff
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Saint Augustine, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Just bad. It was really bad.”
1 of 5 stars Reviewed 29 December 2010
1
person found this review helpful

I hope they've made some changes or closed down because this place was bad. I had to stay here while working as everything else was booked up for the College World Series. It was filthy. The carpet was sticky. The walls were dirty. There was no hot water on the first morning. The fitness center was really just a collection of garage sale looking equipment from the 1970s. To top it off, there is a pretty raunchy looking night club attached to the building called "Da'Boom".

I've done some traveling in remote parts of Asia and South America. I've found those places to be far better than The Carlisle.

  • Stayed July 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask PatandChanni about Carlisle Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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tampa, fl
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“worst hotel I've stayed at EVER in my life - STAY AWAY!!!! unless you want bed bugs”
1 of 5 stars Reviewed 9 July 2010
2
people found this review helpful

I booked a group of people here during the College World Series and unfortunately it was the only option under $100/night which was our budget. I can see now that it would have been better to have let our crew sleep in rental cars than to have had them stay here. There were bugs in the beds (visible ones), markings on walls, beer smell, no ice maker...had an igloo cooler marked with FREE ICE in the lobby. Carpet in room was so gross...wore shoes constantly (even in showers). Two of my crew had bed bugs for over a week after their 3-night stay----they had the scabs to prove it.

This hotel misprepresented itself on the website and I would not recommend it to ANYONE..

  • Stayed June 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask lauren0681 about Carlisle Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle Nielson, Manager at Carlisle Hotel, responded to this review
17 August 2010
Dear guest,

I'm sorry to hear about your displeasure with your stay with us at The Carlisle Hotel during the College World Series this year. The hotel was in a transition period at the time, which I'm sure you witnessed was a very busy time indeed; and I can assure you that the management team and staff are focused on going above and beyond in delivering customer satisfaction. I hope that we may have the good fortune to prove ourselves as the professional and caring hospitality team that we are; and that our property will be granted the opportunity to meet your satisfaction in cleanliness and comfort. Thank you for your comments.

Warmest regards,
The Carlisle Hotel management and staff
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Minnesota
1 review
1 helpful vote 1 helpful vote
“FILTHY,DIRTY,DISGUSTING,UGLY, and BAD SERVICE”
1 of 5 stars Reviewed 23 March 2010
1
person found this review helpful

The website for the hotel is deceiving! The workers were RUDE and UNPLEASANT! Rooms had DIRTY Pillows, BLOOD stains on sheets, blankets had HOLES, and the room floor was DISGUSTING! DID NOT have CLEAN TOWELS OR CLEAN SHEETS! TREATED GUESTS like DOGS! This hotel is a place where hobos live.

  • Stayed March 2010
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jenny5579 about Carlisle Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle Nielson, Manager at Carlisle Hotel, responded to this review
13 September 2010
Dear guest,

We are sorry to hear that you were unhappy with your stay, and that you found the hotel's website "deceiving." I can assure you that we aim to go above and beyond in guest satisfaction, and that we are constantly striving to improve the stay of our guests. Since your stay, we have invested in new, more luxurious towels, sheets, and blankets.

The Carlisle Hotel sets high standards for room cleanliness and warm, friendly customer service. We ardently hope that you may give us the chance to display our desire to meet these high standards in the future.

Warmest regards.
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Nebraska
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“I wouldn't recommend this so-called hotel to my dog!”
1 of 5 stars Reviewed 6 March 2010
4
people found this review helpful

I don't understand how some reviewers give this place a 4 or 5 star rating. Either they are employees or delusional they have not stayed in a decent hotel so don't know the difference. This so called hotel is disgusting. It is dark, smelly, scary, and in horrible shape. When we got there to check in, the girl at the desk ignored us until we asked for help and even after that she was very rude. The beds were nasty and uncomfortable and it was noisy as well. You get what you pay for. This place was cheap and offered a free shuttle to Eppley and that is why we stayed there. Had we known the poor quality, we never would have booked the room. We should have cut our losses and left the minute we got there. The owners and managers should be ashamed of themselves.

  • Stayed December 2009, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Carlisle Hotel

  • Carlisle Hotel Omaha
Address: 10909 M Street, Omaha, NE 68137 (Formerly Days Hotel)
Price range (per night):* INR3,579 - 3,691

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Carlisle Hotel
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