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Super 8 Omaha NE – reviews, photos

2.0 of 5
7111 Spring Street, I 80 and 72nd St Exit 449, Omaha, NE 68106
Hotel amenities
Super 8 Omaha NE
Ranked #45 of 69 hotels in Omaha
3.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    4
    13
    2
    4
    5
Date Rating
Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Good For The Price”
4 of 5 stars Reviewed 26 May 2012

This was my first time, (ever), staying in a "value hotel", and can certainly recommend this one for the value.

I had always stayed in the upscale hotels in Omaha, but based on a recommendation from a friend, decided to try the Super8 for a few days before checking into my $350 / night hotel in downtown Omaha.

The room and bathroom were very neat and clean. While the room was spartan-basic, the price of $50/night made the value of the stay outstanding. A nice big TV and desk took care of everything I needed for the room. A wall-unit AC kept the room very comfortable and to my liking. (The other, more expensive $350 /night hotel's AC didn't work this year or last year!). No closet with doors, but a shelf and hanger unit with space to neatly hang clothes and store clothes was fine. There is free wi-fi for internet access if you travel with a computer. The hotel also provides a computer for guest use in the main lobby.

Breakfast offerings: cereal, waffles, coffee, juice, etc are available until 9 AM in the dining area along with newspapers and a TV.

TWO TIPS:
(1.) - Rooms on the 2nd floor are accessible by steps, only.
(2.) - If you use a lot of shampoo, do bring or buy some to supplement their small bottle of shampoo. Also, no conditioner or lotion is provided in the bathrooms.

You will appreciate the kind people working there and the dynamite room rates.

Room Tip: TWO TIPS: (1.) - Rooms on the 2nd floor are accessible by steps, only. (2.) - Although the sub-gro...
See more room tips
  • Stayed May 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Brison about Super 8 Omaha NE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon, Illinois
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“nice hotel reasonable price”
4 of 5 stars Reviewed 2 May 2012

plain on outside , but nice inside. Lobby and common areas were clean, as was the room. Staff was very friendly and helpful (she was baking cookies when we arrived-aroma was heavenly!) Coffee maker and hairdryer in room -no fridge and micro(didnt need just for 1 nite) Beds were very comfortable-pillowtop mattresses!-had a great nights sleep. Nice continental breakfast w/ waffles--would stay here again when in the area.. Only drawback it is a way from the interstate.(but still easy to get to)

  • Stayed April 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask helene m about Super 8 Omaha NE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole_Super8, General Manager at Super 8 Omaha NE, responded to this review
23 May 2012
Thank you for your review. We appreciate your business and look forward to seeing you the next time you are in Omaha!
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Somerville, AL
1 review
“Do Not Stay Here!”
1 of 5 stars Reviewed 18 April 2012

Nasty hotel. Do not stay here! Beds are just as hard as sleeping on the floor. They were changing beds in other rooms to new ones but didn't change ours. We stayed there for two nights and our back was hurting us from bed and worn out dirty recliner. Also the keycard entry wouldn't work half the time to gain the entrance closer to our room. Will not stay here ever again. Had to go elsewhere to stay. Employees didn't seem to care that beds were hard or that couldn't get in half time with keycard entry. Was cheap, but wasn't worth it.

  • Stayed April 2012, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Daniel S about Super 8 Omaha NE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole_Super8, General Manager at Super 8 Omaha NE, responded to this review
23 May 2012
I apologize for your unpleasant experience. We are in the process of replacing worn mattresses, I'm sorry yours was not replaced during your stay. Thank you for bringing the issues to our attention so we can make the needed changes. We hope you will give us another opportunity if ever passing through the area.
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Grand Island, Nebraska
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Decent hotel”
5 of 5 stars Reviewed 24 March 2012 via mobile

I really don't have anything bad to say about this hotel. We had to stay there for two nights since my sister in law had surgery at the hospital here. They gave us a discounted rate because of our stay which was nice. The gentleman who ran the front desk was exceptional. The service was phenomenal. The breakfast was decent. The beds were comfortable. The only complaint I had was the water pressure in our room was terrible. Other then that we enjoyed our stay.

  • Stayed March 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nicole N about Super 8 Omaha NE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole_Super8, General Manager at Super 8 Omaha NE, responded to this review
23 May 2012
Thank you for taking the time to provide us with your feedback. We will forward the water pressure issue to our maintenance department.
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Minneapolis, Minnesota, United States
1 review
2 helpful votes 2 helpful votes
“Bad Experience...”
1 of 5 stars Reviewed 27 November 2011
2
people found this review helpful

We arrived for a late checkin and didn't find the staff person overwhelming nice or charming. Didn't feel all that important. We checked in and after being on the road I just wanted a nice hot shower. Immediately upon entering the room I concluded that the hotel had seen it's day and the sun had set. While it "appeared" that the hotel was maintained the truth was that it was long over do for some major upgrading. In particular I wanted other travelers to know what they would be paying for and what I was very upset to spend my money on. I want anyone reading this review to also know that I didn't have super high expectations and knew this was to be a value hotel. We travel with a large dog and find that very often Super 8s are pleasant and pet-friendly and sometimes a great deal! When I went to take my shower I looked over the towels and they were disappointing. They were very worn and didn't look very clean. I went up to the front desk and asked for extra towels stating that we needed "extra" because the towels were a little small. This was my polite way of asking for new towels without criticizing anyone. When the women went in the back and brought me towels that were similar, I was a little disappointed but was hoping for the best. When I went to take a shower I noticed that there were marks, stains, faint but there and big enough to cause concern. I had given them a chance and I ended up using clean clothes from my suitcase to dry off. The sad thing for me was to pay someone for a really bad experience. I went to sleep feeling cheated, not very clean, and sad because I read reviews of the hotel before coming and I thought it would be more acceptable. I don't find it to be when I have to do something like I did. I feel like it was a waste of my money but I was traveling and I was tired and you have to trust fellow traveler's and the hotel themselves. I was very let down. In the morning my fiance told the woman at the desk in response to how our stay was that it indeed had been not so good and that I was a bit upset and maybe they should get new towels. The woman told my fiance that "she would tell housekeeping about it." This was far from satisfactory and there wasn't much customer service recovery on this one.

  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Escoffier7 about Super 8 Omaha NE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole_Super8, General Manager at Super 8 Omaha NE, responded to this review
11 April 2012
Dear escoffier7,
First and most importantly I want to apologize for the unacceptable stay you encountered. I would have liked to make it right with you before you left the property for the inconvenience you experienced.
After doing some research we switched our laundry provider to Proctor and Gamble. Their products seem to brighten our linens. Along with switching over our laundry detergent provider we upgraded to WynDry brand terry for better quality towels.
Again, please accept our sincere apologies and we would be delighted if you gave us another opportunity to provide you with exceptional hospitality and accommodations if you are ever in the area again.


Respectfully,
Nicole K.
Property Manager
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Additional Information about Super 8 Omaha NE

  • Super 8 Omaha
  • Super Eight Omaha
  • Omaha Super Eight
  • Omaha Super 8
Address: 7111 Spring Street, I 80 and 72nd St Exit 449, Omaha, NE 68106
Price range (per night):* INR2,908 - 6,543

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