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Sleep Inn, Inn & Suites Omaha – reviews, photos

2.0 of 5
2525 Abbott Drive, Omaha, NE 68110
Hotel amenities
Sleep Inn, Inn & Suites Omaha
Ranked #39 of 69 hotels in Omaha
3.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    4
    11
    7
    3
    4
Date Rating
vlsatty
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Did Not Sleep One Wink at the Sleep Inn”
1 of 5 stars Reviewed 25 February 2011

Got stranded in Omaha due to a snowstorm. Only had five hours to sleep. The clerk knew this. Upon check-in (the hotel did not appear to be full) we were assigned two rooms next door to each other. After we checked in another couple checked in and were placed in the room directly above ours. I could not believe the noise that came from the room above us. Pacing/walking back and forth all night. We did not get one wink of sleep. The hotel must have zero soundproofing between its floors, because the noise was attrocious. I stay in hotels all the time. I can honestly say that this was the noisiest hotel I have ever stayed in. Would not stay here again, under any circumstances.

  • Stayed February 2011, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask vlsatty about Sleep Inn, Inn & Suites Omaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, Nebraska
1 review
“Wonderful Stay!”
5 of 5 stars Reviewed 18 January 2011

Had to catch early morning plane, weather was bad so I stayed the night. Stress free shuttle service and early breakfast. Staff very friendly and helpful, room nice and clean! Will stay again!

  • Stayed January 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ladyexec53 about Sleep Inn, Inn & Suites Omaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this review
25 January 2011
Thank you for your comments regarding your recent stay with us. We value feedback from our guests, so we can continue to give our customers the "Perfect Ten" lodging. We are glad you chose to stay at the Sleep Inn & Suites and we look forward to seeing you again the next time you are in our area.
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Vancouver, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“The Worst Hotel I have ever stayed at !!!!”
1 of 5 stars Reviewed 10 August 2010

My first time to the area of Omaha and heard that Sleep Inn was a good place to stay , So we booked 3 nights and left after the first night as I was unsure if it was just me or other guest had seen the problems I had .

First off the lobby smelled of smoke so bad and did the room we booked NON SMOKING yukkk.. the room itself was a suite . walked in the room and it was dirty the sheets on the bed and bed spread had stains , the toliet was dirty with you dont want to know what and the jets in the whirlpool tub were so dirty not sure when it was cleaned last .. also middle of the afternoon there were bugs crawling all over the bed and bathroom not sure what kind of bug but that evening we got clean sheets and linen and slept in our clothes and left first thing in the morning ,, when checking out hotel staff asked if we had enjoyed our stay ,, we were booked three nights and left after one.. dahh did we enjoy our stay I said no and gave many details for the reason we were going else where .. $135 dollars got us that we booked at the Marriot and wow for $125 we got a room fit for a king and queen ..
think twice before staying here ,, PS the mattress had so many stains beware

  • Stayed August 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask holden2006 about Sleep Inn, Inn & Suites Omaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this review
3 November 2010
Thank you for responding to your stay at the Omaha Sleep Inn & Suites. I would like to apologize for the inconvenience during your stay. The company aims to consistently deliver a professional service to our customers and I would like to state on this occasion the level of service you received was unacceptable. The company is actively working to improve service levels and your feedback is invaluable.
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“Pretty good--why I prefer Sleep Inn on road trips”
4 of 5 stars Reviewed 6 August 2010

I stayed at the Sleep Inn on a road trip across America in May 2010. I had a short day of driving from western Nebraska in the morning, and arrived well before check-in time. They had no problem checking me in early and the staff wasn't over the top, but friendly and professional. The property may not be the best appointed Sleep Inn in the country, but it's more than adequate for the price.

Travelers who are looking to see LDS Church history sites will find it fairly centrally located to all the sites in Winter Quarters (including the temple) and Kanesville. It's a very short drive to each, and this was nice. If you're going to Eppley Airfield, you're literally at the doorstop. It's a pretty short drive to downtown Omaha as well.

I found the bed to be comfortable, all linens and sheets impeccable, the morning breakfast set up early (they seemed understanding that many guests had to get up and out before the breakfast began), and the check-out quick and friendly.

If you're looking for the Ritz, you might be disappointed. If you're looking for a place to hang your head for the night in comfort, I can recommend the Sleep Inn Omaha.

  • Stayed May 2010, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ljiljan21 about Sleep Inn, Inn & Suites Omaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this review
10 August 2010
Thank you for choosing Omaha Sleep Inn & Suites on your trip across Nebraska. I am glad you found the accommodations comfortable and affordable. Thank you for responding that the staff was able to get you checked out quickly and friendly along with the 4:00 breakfast available. We appreciate your business and thank you for recommending Omaha Sleep Inn.

Thank you for your business.
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Webster City, Iowa
1 review
“the worst place ever!!!!”
1 of 5 stars Reviewed 1 July 2010

what a dirty place!!!! no water pressure in the shower,,looked like someome vomited in the chair ,, the sheets smelled,,,, bugs in the drawers gross,, what looked like stuff from your nose running down the wall,,, and we left my granddaughters blanket there and they said they could not find it,,,, our guess is they did not care and threw it away!!!

  • Stayed June 2010, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask madashell57 about Sleep Inn, Inn & Suites Omaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Sleep Inn, Inn & Suites Omaha, responded to this review
3 November 2010
Thank you for taking the time to respond about your stay and explain the issues that occurred.
I would like to apologize for your stay, and let you know that I will take personal attention to these matters. Our customer satisfaction is very important to us at the Sleep Inn & Suites and we will continue to work to improve them.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Sleep Inn, Inn & Suites Omaha

  • Sleep Inn Omaha
  • Omaha Sleep Inn
Address: 2525 Abbott Drive, Omaha, NE 68110
Price range (per night):* INR4,530 - 5,983

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Sleep Inn, Inn & Suites Omaha
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