We had made this last minute reservation thinking we would be staying at Hawthorn Suites. We quickly found out upon arrival that this is no longer a Hawthorn Suites, but a private, non-chain hotel. I'm guessing that Hawthorn dumped this property due to it's condition. This is an older multiple building apartment style hotel. Our room was an upper unit and we arrived during a heavy snow. None of the sidewalks or steps had been cleared. They still were not cleared the next morning long after the snow had stopped making the old steps VERY slippery, especially with luggage and kids in tow. The room was like a flashback to the 80's-- everything from the furniture, appliances, and fixtures are in a desperate need of an update. The room had spiders, cobwebs, and dust accumulation on the vents that made me less than comfortable. The bath was also less than clean. The pull out couch had sheets that were thin, yellow, and musty which made me very uneasy to put my kids to sleep there. There is no longer breakfast offered here either, however, seeing the cleanliness of the rooms and property I probably wouldn't have eaten it anyway. I treid to checkout at approximately 8:30AM on a Saturday morning only to find the main building of the hotel locked.....what kind of hotel doesn't have staff available on a Saturday morning???? There are plenty of hotels in Omaha to stay & this isn't one of them.
- Hawthorn Suites Omaha
- Omaha Hawthorn Suites
